12 Hour Support Worker

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About the Role

Contract Type: part-time, permanent

Location: Dundalk

Working Hours: 12 hours with a 7-day liability, day shifts only

Salary: 17.18 euros per hour plus allowances for weekends/bank holidays

As a Support Worker, you’ll help to support clients in their daily needs. You will contribute to ensuring effective and consistent best-practice standards are followed in the Dundalk Simon Community accommodation services. From facilitating participation initiatives to working with the wider team to discuss and plan how to best support the clients with their goals, each day you’ll help clients to achieve their goals and change their lives. As well as our induction program, you will be provided with 10 training days throughout the year, ensuring you have the support and training to succeed in this role.

Your Responsibilities

· Support the project/key workers and management in the implementation of operational and strategic goals, including following up on support plan actions, and supporting the service user to achieve their goals.

· Building professional relationships of trust with all service users and residents. Treating all service users and residents with dignity and respect.

· Therapeutic and diversionary interventions providing emotional and motivational support, promoting positive mental health attitudes, self-esteem and self-respect.

· Liaise with a range of service providers in the voluntary and public sectors (e.g. housing providers, health care professionals & social welfare). Establish and expand the services to meet physical and mental health needs.

· Deliver the personal, professional, and social development programme.

· Assistance in managing medication/health regimes, accessing primary and secondary healthcare, liaising with GP and Pharmacists, methadone providers, arranging doctor’s/healthcare appointments and accompanying them to appointments.

· Process all incoming enquiries and referrals to accommodation of service users.

· Support service users to liaise with landlords and facilitate when moving location.

· Conduct harm reduction interventions, overdose prevention, stabilisation.

· Completion of daily duties which may include assisting clients and supporting them around their mental and physical health, addiction issues, ensuring that physical needs such as bathing and washing clothing are carried out and general upkeep of building by cleaning.

· Support the safe and healthy functioning of each building to ensure the safety of and the service users/residents in that building, procedures relating to fire safety, hazard management, building checks, sharps disposal, and management of challenging behaviour.

· Managing complex and challenging behaviour and conflict management and ensuring residents adhere to accommodation agreements.

· To carry out all administrative duties such as managing petty cash, record keeping (electronic), record keeping (paper), filing, answering queries via phone.

· Ensure consistent handovers, diary, incident reports, and follow-ups, in accordance with organization policies.

· Ensure services and projects are compliant with organizational policies, procedures, and guidelines in the following areas: Fire Safety, Confidentiality, Child Protection, Data Protection, Admissions, Case Management, and Disengagement, etc.

· Undertake other related duties as may reasonably be assigned by your line manager.

Qualifications

NFQ level 7 qualification in a relevant field and 6 months relevant experience

Or

NFQ level 6 qualification in a relevant field and 1year relevant experience

Or

NFQ Level 5 qualification in health, community or social care and 2 years relevant experience, including experience in a residential setting.

Benefits of Working with Dublin Simon Community

· 25 days of annual leave

· Referral Bonus

· 5% matched contribution to your pension

· Paid Sick Leave Policy

· Paid Maternity Leave Policy

· Bike to Work Scheme

· Commuter Travel Tax Savers Ticket

· 1st-week Comprehensive Training

· Progression Opportunities

Shortlisting will be in progress throughout the period that the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date.

Please note that we reserve the right to offer the position to a successful candidate prior to the deadline of receipt of applications and we advise that you apply early.

Please note, if you are unsure of any of the requirements, contact the Recruitment Team on (01) 6354860

Job Types: Part-time, Permanent

Pay: €17.18 per hour

Expected hours: 12 per week

Benefits:

• Bike to work scheme
• Company pension
• Sick pay

Work Location: In person