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At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as an Account Director because together, we are better. Start your career at Sheraton, where you don't just work - you belong.

As Account Director of Sheraton Melbourne Hotel, you will be responsible for proactively soliciting group, catering, and MICE-related business opportunities for this hotel. You will be passionate and motivated to deliver our brand values by providing an honest and authentic experience for our customers and guests.

Position Summary:

• Manages all day-to-day activities related to MICE sales with a focus on building long-term, value-based customer relationships that enable the achievement of sales objectives.
• Responsible for proactively soliciting and managing large group/catering-related opportunities with significant revenue potential.
• In conjunction with the DOS implement sales strategies to achieve the property’s financial room and catering goals whilst consistently analyzing market information
• Support the hotel’s service and relationship strategy, driving customer loyalty by inviting, welcoming and connecting with our guests through each customer experience.
• Prepare detailed proposals using our Marriott Tool – MI Sales Companion and contracts that are tailored to client requirements, using negotiating skills and creative selling abilities to close on business and negotiate contracts
• Build and strengthen relationships with existing and new guests, creating intimate and distinctive experiences to enable future bookings
• Use negotiating skills and creative selling abilities to close on business and negotiate contracts
• Develop and manage relationships with key stakeholders, both internal and external
• Ensure you uphold all company policies and procedures whilst enabling the achievement of property sales objectives
• Plan and conduct high-end site inspections and entertainment with a focus on conversion
• Works collaboratively with off-property sales channels such as Marriott Market Sales and Marriott Global Sales to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Marriott Global Sales Managers and customers

About You:

• Experience in a similar managerial role
• Proactive approach
• Working rights in Australia
• Enthusiastic to escalate your career
• Self-motivated, driven and energized in a fast-paced environment
• Armed with smart solutions and a can-do attitude

Our Benefits:

• Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
• Highly lucrative performance-based incentive bonus with earning up to 30% of base salary, paid quarterly
• Global sales incentive trip for Elite Sales performers
• Commission earning potential for sales referrals to other Marriott International properties
• Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
• Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
• Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
• Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Sheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!