Academic Counsellor & Operations Executive

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About the Organisation

S MONK is a coaching institute focused exclusively on Actuarial Science. The institute conducts structured classes for actuarial examinations.

Role Description

The Academic Counsellor & Operations Executive will be responsible for handling student enquiries, counselling prospective students regarding courses, and managing routine academic and office operations at the centre.

This is a non-sales role, but the candidate must be comfortable explaining courses clearly and professionally to students and parents.

Work Schedule

• Working days: Tuesday to Sunday (We work on most public holidays)
• Weekly off: Monday
• Select major public holidays will be non-working

Candidates must be comfortable with this schedule.

Key Responsibilities

1. Student Enquiries and Counselling

• Handle enquiries through walk-ins, phone calls, WhatsApp, and email
• Explain course structure, duration, fees, and exam pathway
• Guide students on course suitability and academic expectations
• Assist with admissions and enrolment documentation

2. Academic and Office Operations

• Maintain student records, attendance, and basic fee data
• Coordinate with faculty for class schedules and classroom requirements
• Support test schedules, internal exams, and academic activities
• Prepare and circulate routine notices and updates
• Ensure smooth day-to-day centre operations

2. Experience and Skills

• Graduated in any discipline
• 5–20 years of experience in education, coaching institutes, or student-facing roles
• Good spoken and written English is mandatory
• Basic working knowledge of Excel, email, and office tools
• Strong organisational skills and attention to detail
• Professional conduct and reliability

Compensation

• Fixed Competetive Salary. plus
• Performance-linked incentives based on counselling and operational outcomes

Joining Timeline

• Preferred joining date: On or before 2 January

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off

Work Location: In person