Accommodation Program Manager

bout the Role:

Are you passionate about student experience, community wellbeing and delivering high impact initiatives? We are seeking a proactive and adaptable Accommodation Program Manager to join our team. Reporting to the Senior Manager Accommodation, you will play a key role in supporting the effective delivery of accommodation programs, operations and student experience initiatives across Curtin’s accommodation portfolio.

This role provides day to day leadership to our Accommodation Coaches, building capability within the Residential Community and supporting the implementation of programs that align with Curtin’s strategic direction including wellbeing, safety, community development and the University’s commitments under the National Higher Education Code to Prevent and Respond to Gender Based Violence.

You will coordinate and deliver a diverse range of accommodation projects, contribute to service improvements, create and maintain business processes and support the student journey both on and off campus. You will also assist with the active monitoring, recording and investigation of accommodation related complaints and incidents, working collaboratively with internal partners to ensure safe, responsive and student-centred outcomes.

This role involves close collaboration with colleagues across Student Life & Experience, Properties, Facilities and Development, Finance and other internal stakeholders. While you will work regularly with our accommodation providers. The role does not hold provider management responsibility.

For more information about our accommodation portfolio, please visit www.curtin.edu.au/study/campus-life/accommodation/

Who we are looking for/selection criteria

Essential

• Relevant postgraduate qualification (or progress toward) or equivalent experience in student accommodation or related fields.
• Demonstrated experience leading and supporting staff, ideally within a residential or student focused environment.
• Strong coordination skills with experience delivering programs, projects or operational initiatives.
• Ability to develop and improve business processes to support efficient and effective operations.
• Understanding of student experience, wellbeing, and community-building within accommodation settings.
• Ability to manage sensitive issues, complaints and incidents with sound judgement and discretion.
• Excellent written and verbal communication skills, with the ability to work collaboratively with diverse stakeholders.
• Strong analytical and decision-making skills.
• Demonstrated flexibility and adaptability in a fast-paced, changing environment.
• Willingness to travel to regional WA and interstate as required.

Desirable

• Experience in the tertiary education sector or purpose-built student accommodation (PBSA).
• Knowledge of contract documentation and accommodation operating environments.
• Understanding of the National Higher Education Code to Prevent and Respond to Gender-based Violence.

About Curtin University

Curtin University proudly stands among the top one percent of global universities according to the ARWU 2025 rankings. We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information, please visit our Diversity and Inclusion page - https://staff.curtin.edu.au/discover-curtin/diversity-equity-and-inclusion-at-curtin/

What We Offer You:

Situated on Whadjuk Nyungar Country, our vibrant Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options including a supermarket. Aside from the vibrant campus life, we offer more than just a job. Curtin offers a wide range of generous benefits, including additional leave, salary packaging, health and wellbeing services and an array of discounts for retail, travel and much more.

For more reasons to work at Curtin, please visit https://staff.curtin.edu.au/discover-curtin/
Join Us!

If this sounds like your next role, please click APPLY NOW ensuring to attach the following documents:

• Up to date resume
• Cover Letter outlining your interest, experience and addressing the selection criteria for the role (no more than two pages)

If you have any queries in relation to this opportunity or the application process, please contact our careers team on CurtinCareers@curtin.edu.au or 08 9266 9000 (option 3,1), quoting the reference number. Please note applications will not be accepted via this email address.

Applications close: 8.30pm (AWST) Sunday, 19th of January 2026

Late applications or applications received via email will not be considered, and only successful candidates will be contacted.

Please note we are not accepting applications from recruitment agencies at this time.

Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.