Account Director (Client Services)

About Iris

We’re Iris. We’re The Participation Agency. A creative, strategy and innovation company that uses

the power of participation to create conversation and value for businesses. Whatever your role,

we’re inviting you to participate in progress – moving yourself and the world forward with every

decision you make.

Our office

Our bustling office in the business district of Singapore proudly embodies the best of Iris within

the APAC region. Home to an eclectic team of 30 with deep specialisms, we are proud to be

partners to Trust, Alcon, NBA Asia, Far East Malls, Cycle & Carriage and other leading brands in

the region.

What are we looking for?

We're looking for an Account Director to join our Client Services team.

Our ideal candidate will have had experience managing local and regional campaign development

across multiple geographies and communications channels (ATL and BTL, digital, offline).

You must have exceptional problem-solving abilities and the resilience to navigate complex

challenges. A really strong strategic inclination and ability to work effectively with the agency’s

business and communications planners, creative teams and social teams will be a must.

You’ll be part of an energetic team working alongside some of the best talent in Singapore, giving

you an opportunity to develop your career with like-minded people.

We recognise potential, so you’ll see that we spend a lot of time investing in our culture and

initiatives to make sure that we’re one of the best places to work in town.

Your responsibilities as an Account Director will be to:

• Focus on the agency’s fastest growing account
• Be responsible for the strength of our client relationships and the quality of our strategic thinking and creative development, across the full range of channels
• Manage budgets on the account and drive profitability

Who are you?

• 6+ years of Account Management experience at a multinational agency, with proven success in delivery for international clients
• Strong business/financial acumen, with the ability to manage budgets and drive profitability
• Strong operational skills, with a meticulous attention to detail and ability to manage multiple projects seamlessly
• Adept across all channels, but also connected and collaborative to bring in the other agency experts when you need them
• Strong experience in managing multi-agency and senior client stakeholder relationships
• Strong people management skills, along with good instincts and understanding of nuanced stakeholder dynamics

Who are we?

The Iris Character

We have five core behaviours that we look for to help us to build a culture that fosters true

progress: Courage, Storytelling, Collaboration, Empathy and Commitment.

What’s in it for you?

• Core hours (10am-4pm)

• Hybrid working arrangement

• Inpatient insurance

• Outpatient health benefits

Holiday

• 20 days per annum

• Agency closure from Christmas Eve to New Year’s Day

• Plus your birthday day off

• Plus an extra day each year after 3 years of service, capped at 3 additional days

• No-smoke privilege

Diversity, Equity & Inclusion

We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age,

ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and

believe it not only benefits but enhances our creativity, our company and society at large.

‘For the Free’ is our global DE&I strategy. Its aim is to create a business where everyone feels free

to be themselves and has the same opportunity and access to progress. Our DE&I strategy

encourages courageous thinkers who champion outsider perspectives. ‘For the Free’ has three

main pillars of activity:

Diversity - We want to invite difference. To be an organisation that is fully representative of

different groups and reflects the city, country and world that we live in. We value our talents’ lived

experiences – including gender, race, class, disability, neuro-diversity and sexual orientation.

Equity - We want to be fair to everyone. To remove barriers for individuals and groups and

provide the bespoke access, support and opportunities that are needed to fully participate in our

organisation. We are levelling the playing field.

Inclusion - We want everyone to feel at home. To provide a place where people can be

themselves, express their unique identity and contribute to the life of our community.