Account Manager

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Description:
Zurich Cover-More, one of the largest travel insurers in the world, helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with!

Due to recent international acquisitions, our business has seen good growth and as a result we are now seeking a driven and engaging Account Manager to join our team. This is a key position that will have you managing and truly partnering with a portfolio of our current travel company clients. This is a fantastic opportunity for an Account Manager who wants to engage with their customer; you’ll become a part of their business and provide high quality, market leading advice and value-add service.

Salary: Competitive salary plus super plus annual bonus incentive and more

So, what’s the job?

• You’ll cultivate strong relationships through managing, supporting, and partnering with your travel company clients
• You’ll identify and develop commercial growth opportunities within your portfolio
• You’ll lead strategy by gathering feedback and adjusting plans to exceed client expectations and stay ahead in the market
• You’ll analyse and share key data insights to set goals and improve performance
• You’ll create impactful monthly reports and presentations offering clear forecasts and market insights / updates
• You’ll identify (and deliver) training and other value add services to your travel agent clients

And what are we looking for?

We’re seeking an experienced, personable Account Manager with a passion for people and building stakeholder relationships.

• You’ll possess amazing personability and interpersonal skills that can be applied to stakeholders of all levels
• You are confident to present in front of large groups
• Ideally, you’ll have proven experience in providing market-leading account management. (However, we can teach these skills to the right person)
• You’ll have a demonstrated ability to develop, implement and manage SLA’s
• You’ll be comfortable and confident in delivering (and featuring in) a range of marketing materials
• You’ll ideally have experience in seeking new business opportunities (but don’t worry, that isn’t the primary purpose of this role)
• You’ll ideally have travel or insurance industry experience

So, why choose us?

We value optimism, caring, togetherness, reliability and determination.

We have more than 2600 employees worldwide: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 6 days in the office per fortnight.

Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business!

Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.

Travel and work with us. We’ll help you keep travelling in your career, oh and quite literally with free travel insurance. We also offer great discounts through our extensive travel partnerships…so start planning for your next trip today!

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

Apply today and let’s go great places together!

To learn more about working at Zurich Cover-More, check out our careers and benefits page!