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Account Receivable / Credit Officer

Posted on April 23, 2026

Collie, Australia
0 - 0 USD (yearly)

Full Time

Account Receivable / Credit Officer job opportunity

Introduction:
Reporting to the Credit Manager, this role forms an integral part of the National Finance Team, working closely with sales teams and customers to support effective debt collection and proactive customer account management.

Description:
The Access Hardware story began in 1975 as a family owned and operated Australian company dedicated to excellence in architectural hardware and security solutions.

In 2025, we celebrated 50 years of service as Australia’s leading supplier of commercial door hardware, locksmithing, and security solutions. With a national presence and 350+ team members across Australia, we support trade, commercial, and major project customers with a complete range of products and services.

We have recently strengthened our offering with the acquisition of API Access & Security, expanding both our team and technical expertise, positioning Access Hardware as the largest commercial locksmith and security network in Australia.

We have a great opportunity to join our head office team in North Melbourne.

Your responsibilities will include:

Manage existing client accounts and deliver an excellent sales experience to Trade Sales customers
Manage a high volume debtors ledger
Undertake collection calls to ensure timely payment
Allocate and receipt customer payments accurately
Perform account reconciliations
Build relationships with customers to support timely payment
Report on outstanding debt
Provide a high standard of service to customers, Access Hardware managers & staff
Assist other Access Hardware Branches as required
Update customer databases
Respond to internal and external customer queries
Identify overdue accounts and raise to relevant internal stakeholders

About you:

Have a positive can do attitude
Organised and able to stay focused in a fast-paced environment
Willing to learn and adapt to the Access Hardware processes
Experience managing a high volume of emails
Analytical and problem-solving skills
Excellent communication skills, strong attention to detail, with a pro-active approach to resolving issues
Demonstrated experience in an administrative-based role
A strong work ethic with a friendly, professional approach when working with both internal and external stakeholders
Be a Team Player

Skills and Experiences:
Why Access Hardware?

Because our people make it a great place to work.

Paid Parental Leave
Paid Birthday Leave
Continuous learning and development programs to support your career goals
Employee Assistance Program (EAP) for you and your family

Working together to make architectural hardware and security solutions easy for our customers.

Learn more: www.Accesshardware.com.au

Aboriginal and Torres Strait Islander peoples are encouraged to apply.
The successful candidate will be required to provide a current National Police Clearance.

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