Administration Assistant

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Introduction:
About Us

Moore Australia is a member of the Moore Global network. With firms across Australia, locally we have 26 partners and more than 220 team members in six offices across Queensland and Northern New South Wales.

We provide a comprehensive 360-degree range of audit, business, tax, accounting and consulting services. Working with a diverse portfolio of privately owned businesses of all sizes, high net wealth individuals, ASX listed companies, not for profit entities and more, we service clients across Australia and internationally, delivering a tailored approach to suit their needs.

About the role

We’re looking for an Administration Assistant (also known as a Client Services Coordinator in professional service firms) to join our Rockhampton office. Whether you’re an experienced professional seeking a fresh opportunity or someone eager to expand your knowledge and take on new challenges, we want to hear from you.

In this full-time role, you’ll be a key point of contact for both staff and clients, ensuring the delivery of outstanding administrative support and client service. With a variety of responsibilities, no two days will be the same.

Tasks and responsibilities

General administration support: phone calls, emails, liaising with third parties
Providing exceptional client service to both internal and external clientele
Working with Partners, Managers and Accountants
Maintaining contact with clients both face-to-face and over the phone
Setting up new clients and update client details in our databases and portals
Supporting the Accountants to ensure that client work is carried out to a high standard

About you

We’re looking for a professional who embodies our CARE values—Collaboration, Agility, Respect, and Enthusiasm. You’re someone who is eager to contribute to a dynamic team, add value to a growing firm, and take the next meaningful step in your career. The ideal candidate will bring the following attributes:

Experience in an administration or client services role (Professional Services experience advantageous but not mandatory)
Experience in MS Office, Outlook, Teams/Zoom and MYOB will be advantageous
Excellent verbal and written communication skills with the ability to communicate confidently and professionally with all levels of staff and clients
Ability to multi-task and work in a fast-paced environment
Eager to learn and expand on skills
A high level of personal presentation and a professional approach
Highly organised and a natural planner
Client focused, with a willingness to help with a positive attitude

What we can offer you:
We help our team members create the career they desire and offer additional benefits such as:

Regular social events, lifestyle benefits and activities
A vibrant and fun working environment
Birthday leave and Community Care Leave

To Apply

Click APPLY to be directed to our Talent Management System, where you’ll complete your application. You’ll be asked to answer a few simple questions and upload your cover letter and resume.

To maximize your chances of success, we encourage you to highlight in your cover letter how your skills and experience align with the role’s requirements. We look forward to hearing from you!

You must have the right to live and work in Australia to apply.

For a confidential discussion about this position please contact the HR Team on 07 3287 2266.