Administration Officer

We have an Administration Officer position available in Health Information Services at Icon head office.

The opportunity: We are seeking a permanent full-time Administration Officer to join our team. In this role, you will provide crucial administrative support to the Medical Records team based at head office in South Brisbane. This role is hybrid with the opportunity to work from home as well as the requirement to work in the office on set days.

Summary of key Responsibilities:

• Retrieval, return and management of medical records from sites and offsite storage
• Ordering of medical record supplies to ensure sufficient stock
• Provision of medical record supplies to sites
• Creation of blank medical records
• Deletion of incorrectly scanned documents from the clinical information system
• Use of Icon’s clinical information systems and associated hardware
• Scanning and importing of documents into the electronic medical record
• Merging of duplicate patient registrations across all systems
• Accurate finalisation and distribution of medical correspondence.
• Other health information management related admin tasks as required

About You:

• Proficient in computer use with a knack for troubleshooting
• Previous medical records related administrative experience
• Detail-oriented with strong analytical skills
• Team player capable of managing workloads effectively
• Customer service-focused with the ability to thrive under pressure
• Ability to liaise with both clinical and non-clinical staff

Icon Cancer Centre – Australia and New Zealand
Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience. There are currently 40 cancer centres across Australia and a joint venture in New Zealand with several in development. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Over half of Icon’s cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home.

For more information on our cancer services in Australia visit https://icongroup.global/en/our-services/cancer-services-australia/ or www.iconcancercentre.com.au

Here’s why our people choose us:

Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
Opportunity, at Hand: We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.

Our Culture and Benefits:
At Icon, we don’t just offer jobs—we offer careers that grow with you. Enjoy:

• Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
• Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
• Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
• Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
• Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
• Paid Parental Leave: Supporting you both personally and professionally.

This role offers a unique opportunity to contribute to healthcare administration in a supportive environment committed to professional growth and excellence. Join us in making a difference in cancer care across Australia.

Excited to join Us?
At Icon Group, we’re incredibly proud of our passionate, dedicated people and the life-changing work they do. Apply Now to join us and make a difference. You belong with a team that genuinely cares.

Visit https://icongroup.global/en/careers/our-people/stories/ ;to read the inspiring stories of our team members.

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.