Administration Officer - Caloundra

ABOUT US
Right at Home Sunshine Coast is a leading provider of in-home care and assistance in Australia, committed to improving the quality of life for our clients we serve; ensuring we provide person-centred care to our clients. We support people living with complex and post-operative care needs, dementia and cognitive decline, seniors and those living with disability. Our services help clients to remain safe and independent in their own homes.

ABOUT THE ROLE
Right at Home Sunshine Coast are seeking a bubbly, reliable and passionate Administrator to join us on a permanent full time basis at our Caloundra office.

You will need to be friendly, positive, and determined to make a difference. You can demonstrate client-focused behaviour, showing empathy, and treating others with dignity and respect. You’ll be a natural relationship builder, honest, helpful, and dependable, making you a great asset to our team.

You will be responsible for:

• Managing client and worker enquiries via telephone or email with empathy and professionalism, ensuring exceptional customer service
• Cultivating strong relations with clients and workers, ensuring trust and confidence in the services we provide
• General administration duties including printing, scanning and filing of documentation into online systems and portals
• Assisting the Scheduler with ad-hoc scheduling and rostering requirements

Essential requirements:

• Full work rights in Australia
• Qualification in Business Administration, desirable but not essential
• Applicable industry licences including NDIS and Blue Card
• National criminal history/ police check (or willing to obtain)
• Previous experience in a fast-paced Administration or Reception position
• Proven ability to manage challenging workloads and schedules
• Experience within an Aged Care/ Disability or Health Care setting (desirable)
• Current First Aid/CPR qualification

As part of your ongoing commitment with Right at Home, you are required to maintain and use your personal vehicle and insurance for work purposes; and uphold your professional registrations and licences throughout your employment.

CULTURE + BENEFITS
Be rewarded with more than just your pay, as a Right at Home team member you will be eligible for our Right about You! rewards program from your first day with us! This exclusive rewards program offers a variety of perks with popular brands across Australia.

HOW TO APPLY
If you are looking to take the next step in your career and join a supportive, ambitious and fun employer; click “apply” to submit your application. Applications are reviewed on a regular basis with only shortlisted candidates being contacted.

For further information about this opportunity please contact Eleanor Berry (HR Manager) on eleanor.berry@rightathome.com.au or (07) 5301 9340

Job Type: Full-time

Pay: From $60,000.00 per year

Schedule:

• Monday to Friday

Experience:

• Administration/Reception: 2 years (Preferred)

Licence/Certification:

• NDIS Worker Screening Card (Yellow Card) (Preferred)
• Working with Children Card (Blue Card) (Preferred)
• Criminal History/ Police Check (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person

Application Deadline: 16/12/2024