Administration Officer - Health Services

About us

integratedliving Australia is an industry-leading provider known for its person-centered approach to care. We are committed to delivering exceptional health and well-being outcomes for our regional, rural, and remote clients.

Our culture is dynamic and fast-paced, we move quickly, and we deliver results.

As an organization, we have been concentrating on providing exceptional in-home care to aged care clients with a 2024 focus of transforming to the leading provider of health and community care services for people who are either aging or living with a chronic illness or disability. If you would like to be a part of this exciting time, please read on, and apply to be a part of the road trip!

Benefits for you

• Flexible, supportive work environment that provides the opportunity to make a real difference in the community and our clients lives
• Tax benefits through salary packaging options as a not-for-profit organization (up to $15,900 tax free wage)
• Professional development and career progression opportunities
• Support and mentoring
• Career progression opportunities
• A safe and healthy workplace culture which promotes diversity and mutual respect

The Position

Be a part of our Health Services team in this newly created Administration Officers - Health Services position. The Administration Officers will mainly focus on providing service and support through administering a specific range of defined policies and procedures through to completion in support of a team, service or function.

• Permanent Full Time - Wednesday. Thursday. Friday start 830am 7.6 hr shift
• An exciting and fast-paced position
• Working from the Ballarat Office

This position is in Remote working, however the successful applicant will be responsible for potential face to face client contact for service promotions, if required as per business requirements.

Reporting to the Senior Manager – Health services , the Administration Officer will be responsible for providing business and operational support and service through the coordination and administration of a variety of procedures, including scheduling day to day work processes, contributing to continuous improvement initiatives for the team and liaising with others outside of the team. This position may also involve supporting a specific team and providing administration support for services, projects, or special events designed to support the function or integratedliving.

In this role you will implement procedures based on both internal guidelines, adherence to relevant legislation, informed by precedence, knowledge, experience; escalates decisions outside of the procedure and makes recommendations for appropriate action. You will be accountable to meet the agreed service standards and/or timeframes for completion of procedures relating to business and operational activities such as accounts payable and receivable, payroll and HR administration, and operational service provision. This role will involve analyzing and collate reports and statistical information and presentations within area of activity.

Skills and experience

• Minimum Certificate 3 in Business Administration, Allied Health, Nursing Support, or similar OR,
• Over 2 years’ experience in working in an administrative support role in a human services business such as aged care or health care
• Exceptional organizational skills to support a fast paced work environment
• Strong communication and interpersonal skills to collaborate with a diverse range of clients group
• Confident in using different forms of technology such as Microsoft 365 applications, Video conferencing via MS Teams, Zoom, Laptops, emails and internet
• Flexible and adaptable to an ever-changing industry
• Confident in your abilities/and or administration experience
• Goal-oriented with the ability to meet KPIs

For more information, please Click here for a copy of Position Description

Applications are reviewed as receive so we encourage you to apply as soon as possible.

“Please note: all integrated living team members who can be safely vaccinated are strongly encouraged to remain up to date with COVID-19 vaccinations.”

integratedliving Australia values diversity and promotes understanding and inclusion of all people organization wide.

Our workforce proudly reflects the local communities we live and work in and we actively encourage all applications.

https://integratedliving.org.au/work-with-us/careers-with-us