Title: Administrative Assistant

Administrative Assistant

• Permanent Part Time | Monday to Wednesday
• Wellington House | Box Hill
• 32 hours per week

This role supports Turning Point Addiction Services at Wellington House by ensuring seamless administrative operations for our drug and alcohol treatment programs. The position enables clinical staff to focus on patient care, maintains essential billing and records management, supports client recovery journeys through efficient service delivery, ensures compliance with health standards, and strengthens our multidisciplinary team's capacity to provide high-quality addiction treatment to vulnerable community members.

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the Role

Wellington House is part of Turning Point Addiction Services, a leading provider of specialist drug and alcohol treatment. Our team delivers compassionate, evidence-based care to individuals and families affected by addiction and mental health challenges.

As Administrative Assistant, you will be the operational backbone of our service, ensuring smooth day-to-day functioning that directly supports client care and clinical operations. Your responsibilities will include:

• • Administrative coordination - Managing appointment schedules, client communications, and general office operations to maintain efficient service delivery
  • Records management - Maintaining accurate, confidential client records and data entry in compliance with health information standards
  • Financial administration - Processing bulk billing claims, managing invoices, and supporting financial record-keeping
  • Client support services - Coordinating meal ordering and dietary requirements for residential clients, contributing to their comfort and wellbeing during treatment
  • Team liaison - Supporting communication between clinical staff, external providers, and administrative functions

This role offers the satisfaction of contributing to meaningful recovery outcomes while working in a supportive, values-driven environment.

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Mentor and Shadowing program
• Access to discovery days across our 50 sites
• Study and professional development leave
• Friendly & supportive teams
• Commitment to Diversity, Equity and Inclusion
• Fitness Passport for work-life balance
• Employee Assistance program accessible for you and your loved ones
• Flexible working hours and excellent entitlements
• Salary packaging options and an employee benefits scheme
• Access to Private Health Insurance offers
• Digital upskilling, such as excel and Power-Bi training
• Cafes at all of our Hospitals

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please

Contact Person: Alex Lebani

Contact Number: 0481 452 034 / 03 9194 7768

Contact Email: alex.lebani@easternhealth.org.au

Job Posting End Date: 27/02/2026

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day