Administrative Assistant

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Job Title: Administrative Assistant
Location: Kittanning, PA (In-person)

Company Overview:
ARC Manor is a private, non-profit substance use disorder treatment facility dedicated to providing compassionate care for individuals in recovery. Located in Kittanning, PA, we are committed to improving the lives of those struggling with substance use disorders through effective treatment and support. We are seeking a highly organized and detail-oriented Administrative Assistant to join our team and provide essential support to our staff and clients.

Job Overview:
As an Administrative Assistant at ARC Manor, you will play a critical role in managing the day-to-day administrative activities that keep our operations running smoothly. You will be the first point of contact for clients and visitors, assist with scheduling, handle correspondence, and provide general clerical support to our team. The ideal candidate will be reliable, efficient, and comfortable working in a busy, dynamic environment.

Key Responsibilities:

• Greet and welcome clients and visitors at the front desk in a professional and courteous manner
• Answer and direct phone calls using proper phone etiquette
• Make appointment reminder calls and schedule client appointments
• Perform clerical duties such as filing, data entry, proofreading, copying, and scanning documents
• Provide administrative support to managers and therapists
• Sort, open, and distribute incoming mail, as well as prepare outgoing mail
• Collect client payments and record transactions accurately
• Prepare daily bank deposits
• Verify client insurance eligibility
• Maintain client records by charting significant client information
• Assist with various support tasks as needed and contribute as a collaborative team member

Requirements:

• Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.)
• Strong data entry skills with a high level of accuracy
• Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment
• Strong written and verbal communication skills
• Professional customer service skills, with the ability to interact with clients and visitors respectfully and effectively
• Previous experience as an Administrative Assistant is preferred, but not required
• Previous experience in customer service is a plus
• A positive, team-oriented attitude and a willingness to learn and adapt

Job Type:

• Full-time

Pay:

• Starting at $16.18 per hour, based on experience

Expected Hours:

• 37.5 hours per week
• 8-hour shifts
• Day shift and evening shift availability
• Monday to Friday

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account (HSA)
• Life insurance
• Paid time off (PTO)
• Vision insurance

Job Type: Full-time

Pay: From $16.18 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person