Administrative Assistant

Job Summary:
Performs a variety of clerical and secretarial work; performs typing and filing as a majority of the responsibilities; processes a variety of routine paperwork necessary for office operations; prepares minutes for meetings; files and records information; answers the telephone and provides general information regarding the office operations and/or services; processes incoming/outgoing mail for an assigned area.

Essential Functions:
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Administrative Responsibilities (_100_%)

Types correspondence, minutes, newsletters, bulletins and/or reports in an accurate and timely manner; acknowledges routine correspondence not needed for dictation.

Prepares and maintains office records, reports, calendars, databases, journals, books, logs, lists, etc. in an accurate, complete, and timely manner; updates, posts and indexes information and inputs data into the computer to maintain office records; research office files to locate specific information found in documents, correspondence, lists, forms, etc. in order to prepare specific reports.

Prepares and proofs various routine reports; compiles and records information and statistics necessary to generate routine reports; proofs reports for errors and to ensure they are grammatically correct.

Answers telephone in a courteous and tactful manner; schedules appointments; greets and assists employees and people from outside The Salvation Army; provides accurate and complete information regarding the office operations and/or services; attempts to resolve complaints in a calm, courteous, and tactful manner.

Receives, sorts, collates and distributes mail in an accurate and timely manner; ensures that all mail received is forwarded to the appropriate person and/or destination; collects and prepares outgoing mail.

Performs routine filing of a variety of correspondence, forms, cards, records, reports, and documents; maintains and utilizes the bring-up filing system; ensures the files are maintained in an organized and efficient manner.

Photocopies and/or shreds a variety of items including correspondence, forms, reports, and documents.

Distributes information regarding Salvation Army services, programs, conferences, seminars, etc. in an accurate and timely manner; compiles mailing lists and ensures the accuracy and completeness of the same.

Other Responsibilities:
Performs other duties as assigned.

Materials and Equipment:
Personal Computer General Office Equipment

Knowledge, Skills and Abilities:
Knowledge of modern office methods, procedures, and practices.

Ability to prepare routine reports and records.

Ability to learn and become proficient in specific computer software.

Ability to maintain an efficient and organized filing system to ensure that items can be retrieved in a timely manner.

Ability to answer the telephone in a courteous and tactful manner.

Ability to maintain the confidential nature of the work.

Ability to follow instructions, plan and organize work, and work under limited supervision.

MINIMUM QUALIFICATIONS REQUIRED:
Education and Experience:
High school diploma or G.E.D. required, with supplemental secretarial or administrative courses preferred,

and

Two years of experience performing secretarial work in a general office,

or

any equivalent combination of training and experience which provides the necessary knowledge, skills and abilities.

Certifications:
Valid State Drivers License

Physical Requirements:
Ability to meet attendance requirements.
Ability to read, write, and communicate the English language effectively.
Ability to perform routine mathematical computations.
Ability to operate various general office equipment including a telephone, computer, and adding machine.
Ability to concentrate and pay close attention to detail with constant breaks in concentration associated with answering phones or speaking in person to clients requiring assistance.
Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.

Working Conditions:
Work is usually performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!