Administrative Assistant And Customer Service Support Specialist.

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Job Overview
We are a well-established and growing solid waste and recycling service provider committed to reliable & efficient operations. We are seeking a hands-on person to assist in daily administrative functions, support operations, and aide in smooth office workflow. This is a role for someone who thrives in a fast-paced, logistics-driven environment.

Duties

• Respond to customer inquiries via phone and email with professionalism and courtesy.
• Manage multi-line phone systems efficiently to ensure all calls are answered promptly.
• Assist in day-to-day office operations, including scheduling, customer service, billing, and dispatch support.
• Act as a liaison between drivers, operations team, and management.
• Collaborate with team members to enhance customer service processes and improve overall client satisfaction.
• Works directly with the Vice President of Operations.

Skills

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong computer literacy with the ability to learn new software quickly.
• Excellent typing skills with attention to detail for data entry tasks.
• Demonstrated experience in customer service or support roles with a focus on client satisfaction.
• Bilingual abilities are a plus.
• Familiarity with office management practices and clerical experience is preferred.
• Strong organizational skills to manage multiple tasks effectively while maintaining high-quality standards.
• Knowledge of phone etiquette and experience handling multi-line phone systems is essential.
• Time management skills to prioritize tasks efficiently in a busy environment.
• A positive attitude and a team-oriented mindset.
• Dependable and punctual.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 8 – 10 per week

Work Location: In person