Administrative Receptionist - Physiotherapy & Massage Therapy Clinic

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Job Summary

We are a busy, patient-centered physiotherapy & massage therapy clinic in Guelph with two locations, looking for a warm, organized and experienced receptionist to be the face of our front desk. If you love healthcare, thrive in a fast-paced clinic environment and take pride in exceptional patient care - we want to hear from you.

WHAT YOU WILL DO

• Greet patients and manage front desk flow for multiple practioners
• Book and manage appointments using Practice Perfect
• Process billing to insurers through Telus Health
• Handle phone, email, and online booking inquiries
• Process payments and complete end-of-day reconciliation
• Maintain patient records in compliance with PIPEDA/PHIPA

WHAT WE ARE LOOKING FOR

• 1+ year of healthcare or clinic reception experience (preferred) or other reception positions
• Practice Perfect or similar clinic EMR software experience is a strong asset
• Billing experience with extended health insurers
• Familiar with debit, credit card and cash transactions
• Warm, professional communication style
• Reliable, detail oriented, and calm under pressure
• Available for a variety of different shifts - morning, afternoon, evening/occasional Saturday

Pay: From $18.00 per hour

Work Location: In person