Administrator

Introduction:
Come aboard on this dynamic and fast-paced role where every day brings new challenges and opportunities to excel! You'll play a vital role in ensuring the smooth functioning of our office.

Busy at Work, the Apprenticeship Community is a national collective of Australian Apprenticeship Support Services providers, with over 40 years of experience in connecting employers and apprentices. We offer advice and tailored support for apprentices, trainees, and businesses to support successful careers and skilled, productive workplaces.

Description:
What You'll Be Doing

As the backbone of our office, you'll support the team with various tasks and serve as the primary customer service contact, liaising directly with clients. You'll also help ensure smooth operations, from managing supplies to organising local events.

Some of the responsibilities include:

• Assisting with administrative tasks including sign-ups, client contacts, mentoring programs, gateways, and marketing efforts
• Offering general reporting support as required by the State Manager
• Liaising with internal and external stakeholders on information requirements
• Working with strict KPI timeframes and accuracy
• Acting as the point of contact for building facilities management
• Handling the main reception telephone line and ensuring coverage during absences
• Coordinating local staff meetings and managing office mail
• Overseeing stationery orders, photocopier maintenance, and local IT requirements

Key Details:

• Location: Office based role - Coburg
• Hours: Monday to Friday, 9:00 AM to 5:00 PM
• Contract: Full-time contract until June 2026

Skills and Experiences:
Skills & Value-Added Experience

• Strong communication skills
• Exceptional empathy, fostering relationships built on trust and integrity
• Proactive and self-managing, adept at prioritising tasks and meeting deadlines
• Confident in working independently with a strong sense of initiative
• Passion for client service and dedicated to making a positive impact
• Experienced in customer-focused administration
• Excellent organisation and time management
• Proficient in MS Office Suite

What Can We Offer?

• Full-time contract until June 30, 2026
• Flexible working arrangements
• Competitive Salary packaging (save on tax)
• Mobile, health and wellbeing allowance
• Additional wellbeing leave (extra 13 days on top of your annual and personal leave)
• Corporate health insurance discounts
• Employer of Choice in The Australian Business Awards 2024
• Inclusive Employer 2024 / 2025 recognised by Diversity Council Australia

Your Next Steps

Thank you for your interest in this opportunity with CoAct. Keep in mind when applying: it's not just about what you know, but the unique value you can bring to CoAct and our team! To apply, we kindly request that you submit your resume and cover letter via the "Apply Now" button.

At CoAct, diversity and inclusion are at our core. We welcome applicants of all backgrounds, including race, religion, gender identity, sexual orientation, disability, and age. If you are interested, we want to hear from you. We are proud to be a disability-friendly company!

If you have any questions about the position or the application process, or if you require an adjustment to be made during the recruitment process (including alternate formats), please do not hesitate to contact our Talent Acquisition Lead, Suelen, at recruitment@coact.org.au.

All successful applicants will be required to complete criminal history verification and may be required to undergo a Working with Children Check.