Administrator - Emergency Department

Dunedin Hospital

Salary between $70,970 and $73,941 per annum

• Exciting part-time position available 0.9FTE (36 hours a week)
• Permanent opportunity
• Competitive Salary

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

This role will effectively contribute to the smooth running of the Emergency Department service by providing an efficient and timely administrative support function that is responsive and flexible to the changing needs of the service/organisation.

Our Emergency Department is an exceptionally busy service and provides care for thousands of attendees every year. We have a triage area, a rapid assessment area, dedicated resuscitation areas, acute, sub-acute and paediatric cubicles. Our department carries out all acute care, including full patient resuscitation facilities, management of trauma, fractures, injuries etc. The ED’s vision is to be a centre of clinical care and customer service excellence. We pride ourselves on having a strong focus on customer service and its success is reliant on effective communication and teamwork.

About the Team/Service/ Location

Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.

About you

This is a fast-paced environment, and experienced applicants will thrive in this busy, front-line area of the hospital. We are looking for a new team member to carry out varied administrative duties to support the wider team, and ensure our department runs smoothly. You will be extremely resilient, display maturity whilst making sound decisions, and have a professional can do attitude in line with our values.

Naturally you will also have a friendly and welcoming nature and be comfortable interacting with patients and their whanau. As an experienced administrator you will be skilled at juggling multiple priorities, and able to remain calm under pressure.

Ideally you will bring the following skills and experience:

• Previous experience in a busy administration role
• Be good at multitasking, and work well under pressure
• Excellent word processing and data entry skills, with a strong eye for detail
• A flexible approach with the ability to successfully prioritise your workload
• Respectful nature handling confidential and sensitive information in a professional manner
• Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth
• Experience in projects / initiatives which give effect to Te Tiriti principals and frameworks, and the application of Mātauranga Māori and Kaupapa Māori approaches, particularly as they apply in healthcare settings

You will be joining a dedicated, supportive and friendly team of health professionals, providing invaluable support to families when they need it most. If you think you bring the skills we are looking for and have what it takes to thrive in this busy hospital environment, we would love to hear from you. Please apply today! Please note our administrators work on a 24/7 roster so it is essential you are flexible and available to work across all shift patterns.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Salary Range

This role is covered by the terms and conditions of the Te Pūkenga Here Tikanga Mahi Public Service Association (PSA) National Health Administration Workers Collective Agreement and the salary will be in accordance with the National Health Administration Workers Pay Scale, Band 4A between Step 1 $70,970 and Step 3 $73,941 p.a dependant on relevant experience.

How to Apply

To view the position description and/or apply for the role please click “apply now.” All applications must be submitted through our online careers portal before 11:59pm on 11 December 2024. If you have any questions about the role, please contact Mikayla Hamilton at mikayla.hamilton@southerndhb.govt.nz.

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.