Administrator/Coordinator

We here at Comer Group Ireland are looking for an enthusiastic well organised Administrator/Co Ordinator to join our dynamic & growing team!

Duties and Responsibilities of this role include the following:

• Acting as the first point of contact for all incoming calls to the residential department.
• Deal with tenant queries, complaints, letting enquiries etc.
• Log maintenance issues on the company's software for our maintenance team to address.
• Ensuring new tenants are correctly entered into the system with respect to their lease dates.
• Liaising with tenants & third-party contractors and outside service providers.
• Taking incoming residential tenants calls and passing on the information to the appropriate person internally.
• Advise the Property Managers of any accidents, incidents or matters likely to result in an insurance claim.
• Updating property schedules for quarterly reports.
• Keeping up to date on current legislation and how it impacts landlords and tenants.
• Resolving customer account queries.
• Any department tasks required by your team leader.
• Ensure the company code of conduct and team handbook are adhered to.
• Ensure all standard policies and procedures are adhered to in relation to all internal and external business dealings.
• Assisting the team with mail drops to sites in relation to maintenance and other issues.
• Registering/renewing tenancies with the RTB.
• General administration support to the Property Managers.

The ideal candidate for this role will possess the following skills:

• Strong interpersonal and communication skills are essential to succeed in this role as it will involve interaction with various key internal and external stakeholders.
• Ability to demonstrate excellent attention to detail, logical decision making and have a hands-on approach.
• A person with the confidence to develop and implement initiatives, problem solve, and deliver effective solutions.
• Strong interpersonal and communication skills (written and verbal).
• Pro-active, self-starting ability to work on own initiative and within a team environment.
• Proven track record of organisational skills and attention to detail.
• A dynamic approach to achieving continuous improvement.
• Excellent problem solving and time management skills.
• Proficiency in MS Excel, Word, and Outlook.
• Previous experience working in property is beneficial but not a requirement.

Benefits of the Role:

• Negotiable Salary.
• Free onsite parking.
• Reduced overnight stays at Comer Group Hotels managed properties.
• Discounted rates at Comer Group Hotels managed leisure and spa facilities.
• Access to a driving range & golf course.
• Discounted meals at the bar & restaurant on site.