Admissions Coordinator

• Based in Wangaratta
• Part Time Permanent (0.8 EFT)
• Attractive Salary Packaging Benefits up to $15,900

ABOUT US

Gateway Health is a community health service providing health and welfare services to individuals, families and communities across north east Victoria and parts of southern New south Wales.? We are a not-for-profit Company limited by guarantee and a registered Community Health Service under the Health Services Act 1988 (Vic).

The organisation employs over 380 staff providing a range of primary health and community services across the Ovens Murray region in North East Victoria and parts of Southern New South Wales. Gateway Health serves all people, and is committed to improving individual and population health outcomes. We do this by providing health care and support to individuals and communities in times of need, and by actively working with our partners to address the social and environmental determinants of health.

ABOUT THE ROLE

This is an opportunity to join our friendly and supportive Admissions Team in the role of?Admissions Coordinator. The Admissions Coordinator position aims to make it as easy as possible for individuals to access residential treatment for AOD concerns.

The role will oversee the admissions process into the Wangaratta Therapeutic Community and enhance our service provision capacity by offering high-quality, evidence-based admission care to clients seeking residential treatment, and their significant others. This role is integral in providing leadership, driving change and implementing initiatives which will lead to improved efficiency, accuracy, resource utilisation and service delivery which support the Wangaratta Therapeutic Community’s needs and the clients’ individual journeys.

The Admissions Coordinator will work closely with other staff in the AOD team to provide a flexible, responsive service to achieve the best possible recovery outcomes for clients. If you are a collaborative and committed admissions worker with leadership skills, who is passionate about contributing to an exceptional workplace, we would love to hear from you!

ABOUT YOU

To be successful in this role, you will be proactive and dependable, with a desire to make a positive impact on the experience of our clients.

This is a fantastic opportunity to develop your current Admission expertise and advance your career in the community health industry. We will provide training and support for the right candidate to develop and expand their skills set in admissions, leadership, and business process improvement.

To be successful in the role, your application will need to demonstrate:

• Tertiary qualifications in addictive behaviours/AOD, health, welfare, behavioural or social sciences, and a minimum of 2 years’ experience within the AOD sector. Compliance with the AOD Workforce Minimum Qualification Strategy or willingness to undertake minimum required study within the first 12 months.
• Demonstrated understanding of admission and administrative procedures, and patient management systems in an acute private, public or community health setting.
• Proven ability to monitor, apply corrective actions and maintain the highest standards of professional behaviour, service quality and customer service.
• Excellent attention to detail with high quality standards.
• Strong communication skills, both written and verbal.
• Advanced time management and organisational skills.
• High level analytical and problem-solving skills.

REMUNERATION

Community Health Centre (Stand Alone Services) Social and Community Service Employees Multi Enterprise Agreement 2022

Classification Level 4

GATEWAY HEALTH CULTURE

Gateway Health promotes a learning culture that encourages innovation and initiative and recognises our staff as our greatest asset. Gateway Health is committed to creating a workforce that reflects the communities we serve.? We believe that a workforce that recognises and celebrates diversity will best meet the health and well-being needs of all people we serve within our community.

GATEWAY HEALTH BENEFITS

• Work within a supportive team environment
• Laptop, mobile phone with remote access on and offsite
• Generous Not For Profit Salary Packaging A$15,900 tax free
• Flexible hours and arrangements, for a work-life balance that works for you
• Option to be able to swap any existing public holiday to another religious holiday or day of significance of your choice.
• Paid parental leave
• Professional development + ongoing training and support provided
• Free car parking
• Fitness Passport - a discounted workplace health and fitness program for you and your family
• Access to regular external supervision debriefing with Employee Assistance Program (EAP) support available as needed, together with Group Supervision and Wellness activities.
• Access to our free confidential counselling service through EAP for staff and their family
• Access to annual vaccination program
• Discounted Health Insurance
• A suite of employee reward and recognition programs

For a confidential chat about the position please call Kat Baer on 0438 406 564

Don’t meet every single requirement? At Gateway Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every selection criteria and/or qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.

APPLICATIONS CLOSE SUNDAY 8th December 2024

Gateway Health is an Equal Opportunity Employer and is committed to creating a workforce that reflects the communities we serve. We believe that a workforce that recognises and celebrates diversity will best meet the health and well-being needs of all people we serve including Aboriginal and Torres Strait Islander peoples; people with disability, lesbian, gay, bisexual, transgender and gender diverse people, intersex people, people experiencing health inequalities, and culturally and linguistically diverse people.

Please Note - should you be successful, you are required to undergo a:

• Criminal History Check
• Working With Children Check
• Evidence of VaccinationsProof of your eligibility to work in Australia?(provide either - birth certificate, passport. VISA, etc)

If you have any support or access requirements, we encourage you to advise us at time of application. We will then work with you to identify the best way to assist you through the recruitment process.

All personal information will be kept confidential in compliance with relevant privacy legislation.