Admissions Host

Are you looking to take customer service to new heights? How would you like to spend your day in one of Auckland’s most iconic tourist attractions? If this sounds good to you then we have the ideal role for you.

We are currently looking for Admissions Hosts to join our fantastic team at SEA LIFE Kelly Tarlton’s, Auckland on either a full time contract or as a casual ongoing employee.

About the Roles
All of our roles are focused on ensuring that our guests are having the most amazing experiences, and here at Merlin we have a real focus on FUN!!

Our Admissions Hosts are the friendly welcoming faces working in our operations team. Ensuring that all guests receive the best customer service from start to finish this role is about making sure the guest receives the best welcome possible into our iconic and historic attraction.

About You
The ideal candidate for this role will have a passion for guest experience with a focus on fun. They will be proactive in their approach to customer service with a positive attitude towards interaction with our guests and upselling techniques. Previous experience in a similar role is a plus, but a desire to work in the entertainments industry is essential. The ideal candidate must be available to work on weekends. Excellent spoken English and confident presentation skills are all required. Experience or knowledge about marine animals is favourable but not essential to the role.

Benefits
Great people, great perks! Alongside a fun and collaborative environment, with a competitive salary, you can enjoy our amazing benefits package, including a discretionary company bonus, corporate partnership discounts, and of course, a Merlin Magic Pass, which entitles you and your family and friends free admission to all our attractions worldwide. Perhaps the biggest benefit of joining us however, are the invaluable opportunities for further career training and development across our ever-expanding group.

About Us
Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 130 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year. In Australia and New Zealand, we have 10 attractions, including SEA LIFE, Wild Life, Madame Tussauds, and the Fly Treetop Adventures, amongst others.

SEA LIFE Kelly Tarlton’s Auckland an iconic Auckland attraction and gives a totally unique working experience – working alongside penguins, sharks and fish! The Aquarium is made a great experience by our team who endeavour to make every part of the guest experience friendly and informative. Our team has a variety of roles from admissions to guest experiences to tour guides and if you’re passionate about creating memorable experiences for all our visitors then we want to hear from you.

So if you are a team player who is vibrant and passionate about educating guests and creating memorable experiences in a great company and team who Love What We Do, we want to hear from you!

Please let us know at anzrecruitment@merlinentertainments.biz if you require any adjustments to the recruitment process to support your application.