Advanced Product Quality Planning Coordinator Lead

New Flyer is North America's heavy-duty transit bus leader with various locations in North America. Offering the most advanced product line under the Xcelsior® and Xcelsior CHARGE™ brands. It also offers infrastructure development through New Flyer Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.

POSITION SUMMARY: The Advanced Product Quality Planning Coordinator Lead position will be responsible for performing all the standard work that is outlined in the responsibilities for an in-plant APQP position. In addition, the position will provide leadership and guidance to the APQP team through training, mentoring, and standardization. This position will assess the workload of each APQP and help to level the workload between each member of the team, work with the individual managers to help strengthen the overall team, and work with the Lean Manufacturing and Continuous Improvement groups for overall development and optimization of the position.

WHAT YOU WILL DO:

• Perform all essential functions and duties defined for an Advanced Product Quality Planning Coordinator for the plant in which they are located. Please refer to the APQP Coordinator Job description.
• Provide leadership and guidance to the APQP team through training and mentoring.
• Develop standards of work as needed to ensure APQP Coordinator team is functioning homogenously across all facilities.
• Assess the workload across the APQP team and allocate work to other resources to level the workload across the team.
• Review the output from all members of the APQP team to identify gaps in performance and output. Perform training or develop improvement plans to level the competence of the team members.
• Analyze APQP processes to drive continuous improvement through value assessment. Interface with Lean Manufacturing and Continuous Improvement groups as needed.
• Develop and maintain standardized metrics to report to the Quality LT, DLT, and ELT on accuracy and performance of the APQP team.
Provide APQP performance input to Quality Manager team to assist in closing performance gaps.

WHAT YOU NEED TO BE SUCCESSFUL:

• Well organized and detailed oriented. Must have the ability to conduct meetings; as well as communicate professionally and legibly through text formats with customers and various levels of the Organization.
• Ability to provide leadership, training, and mentoring to other members of the APQP team through personal experience and knowledge of the processes.
• Diploma in Quality control and/or Management preferred.

• Experience in manufacturing environment with a focus on quality, corrective and preventative action.
• Experience in an APQP position and knowledge of the APQP duties and processes.
• Proficiency with MS Office (Excel, Word, PowerPoint).
• Data Analysis & root cause analysis.
• Good oral and written communication skills.
• Proficient in Oracle operations.

• Ability to read blueprints and determine design requirements form related specification.
• CDL or ability to obtain a CDL to conduct Road Tests during customer configuration audits.

• Ability to read, interpret, and understand contractual language to determine important customer-specific data points.
• General office equipment, telephone, two-way radio, fax, copier, scanner.
Basic measurement tools - tape measure, calipers, rule, etc.

WHY JOIN US:

• Be a part of a team leading the world’s electrification of mass mobility.
• Competitive Wages and comprehensive benefit package with Immediate benefit eligibility
• Paid holidays and vacation
• 401K with generous company match
• Passionate about creating a better product, a better workplace, and a better world
• Inclusive workplace culture that values and empowers team members.
• On-the-job training in a continuous learning environment (we invested $15.9 million in 2024)
• Advancement opportunities within our family of companies

OUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motorcoach solutions that are safe, accessible, efficient, and reliable. Our values—safety, quality, integrity, accountability, teamwork, and sustainability—are at the core of everything we do. NFI Group | We Move People - YouTube

Leveraging 450 years of combined experience, NFI offers a wide range of propulsion agnostic bus and coach platforms, including market leading electric models. Through its low- and zero-emission buses and coaches, infrastructure, and technology, NFI meets today’s urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, nfi.parts, www.alexander-dennis.com, arbocsv.com, andcarfaircomposites.com.

New Flyer is committed to administering all employment matters in accordance with the value we place on fostering an inclusive and welcoming workplace that values the contributions of all team members. We ensure that all employment decisions are based upon merit and comply with applicable employment legislation and requirements. Accommodations are available at all stages of the recruitment process, at the candidates’ request.

• This position is available at any New Flyer location.