Advisor – Tauira Support

About us

Te Wānanga o Aotearoa (TWoA) is New Zealand’s second largest tertiary institution, and we’ve been providing transformational education opportunities to New Zealanders for over 35 years. Our vision of ‘Whānau transformation through education’ drives our commitment to being at the forefront of tertiary education underpinned by Māori culture and values.

Ko ngā uara (our values) are woven throughout the actions we take to achieve great outcomes for our tauira (students) and kaimahi (employees):

• Te Aroha: Having regard for one another and those for whom we are responsible and to whom we are accountable.
• Te Whakapono: The basis of our beliefs and the confidence that what we are doing is right.
• Ngā Ture: The knowledge that our actions are morally and ethically right and that we are acting in an honourable manner.
• Kotahitanga: Unity amongst iwi and other ethnicities; standing as one.

About the role

We are currently on the lookout for someone to join our team as an Advisor – Tauira Support on a Permanent, full-time (37.5 hours per week) basis based in Mangere, Auckland.

As our Advisor – Tauira Support, your primary responsibility is to provide professional support services tailored to meet the individual needs of our tauira. You will work closely with tauira, addressing various challenges they may encounter and guiding them towards successful outcomes.

As a pillar of support, addressing a wide range of issues that our tauira may face, including academic challenges, attendance issues, career guidance, enrolment procedures and more. You will actively engage in problem-solving and barrier removal to foster an environment conducive to learning and growth. You will also communicate with fellow advisors and kaimahi to ensure a cohesive approach to supporting our tauira and achieving positive outcomes.

About you

You will bring with you the following:

• A bachelor’s degree in a field relevant to education, psychology, or sociology.
• Full New Zealand driver’s license.
• 2+ years’ experience in an education or social services type role.
• Excellent written and oral communication skills.
• Proven ability to coach, mentor and build relationships with people at all levels.
• Intermediate user knowledge of Microsoft Suite applications.

As a kaupapa Māori organisation, your willingness to participate in cultural activities and develop an understanding of Āhuatanga Māori (values, culture and tikanga) is desirable.

We are currently closed for Christmas and we will be returning mid-January we will respond to your application asap.

If we’ve outlined a role that matches your skills and capabilities and a work environment that appeals, apply today! We look forward to meeting you.