After Sales Crm Real Estate

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Job post summary

Date posted: March 6, 2026

Pay: From ₹50,000.00 per month

Job description:

Job Summary:

We are looking for a dynamic and customer-focused After Sales CRM Executive to ensure exceptional post-sales support and enhance customer satisfaction. You will be responsible for managing customer relationships, addressing queries, and ensuring seamless communication between customers and internal departments.

Job Title: After Sales CRM Executive

Location: Vashi Navi Mumbai
Company: Lakhani Builders Pvt Ltd

Department: Customer Relationship Management (CRM)

Employment Type: Full-Time

Job Summary:

We are looking for a dynamic and customer-focused After Sales CRM Executive to ensure exceptional post-sales support and enhance customer satisfaction. You will be responsible for managing customer relationships, addressing queries, and ensuring seamless communication between customers and internal departments.

Key Responsibilities:

• Serve as the primary point of contact for after-sales customer inquiries and support.
• Build and maintain strong relationships with customers to ensure satisfaction and loyalty.
• Handle customer feedback, complaints, and resolve issues promptly and professionally.
• Coordinate with internal departments (Sales, Finance, Technical teams) for smooth after-sales processes.
• Maintain detailed records of customer interactions and transactions in the CRM system.
• Provide regular updates to customers regarding project status, documentation, and handovers.
• Analyze customer feedback and suggest improvements in after-sales services.
• Ensure timely follow-up and closure of all customer queries.

Qualifications & Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience in after-sales service, customer relationship management, or a similar role.
• Strong communication, problem-solving, and interpersonal skills.
• Proficiency in CRM software and MS Office tools.
• Ability to handle customer queries with patience and professionalism.
• A customer-centric mindset with a proactive approach.

Why Join Us?

• Opportunity to grow in a dynamic and customer-focused environment.
• Collaborative work culture with a focus on professional growth.
• Competitive salary and benefits package.

Apply Now: Send your resume to info@lakhanibuilders.in or contact us at 022- 27833000

Job Type: Full-time

Schedule:

• Day shift

Experience:

• total work: 2 years (Preferred)

Work Location: In person

Job Types: Full-time, Permanent

Work Location: In person

Job Types: Full-time, Permanent

Pay: From ₹50,000.00 per month

Work Location: In person