Airport Comfort Enhancer (Ace) & Security Level 1

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Airport Comfort Enhancer (ACE) & Security Level 1
Greater London International Airport Authority (GLIAA)

Full-time | $20.66/hr (increase within 4 months) | Rotational Schedule | Employee Benefits
(Weekends, evenings, overnights, holidays)

Job Summary:
Customer support is the #1 focus of this position. Successful candidate to ensure passenger comfort and security through customer service, terminal operations, and emergency response. Prior experience working at an airport/airline would be a definite benefit.

Key Responsibilities & Skills:

• Assist passengers and address inquiries.
• Monitor terminal activity, report issues.
• Handle calls, coordinate emergency responses.
• Conduct facility inspections, oversee service providers.
• Escort authorized personnel airside.
• Respond to security/medical incidents, monitor security systems.
• Manage parking services, lost & found.
• Maintain logs and incident reports.

Qualifications:

• Valid Driver’s License
• Strong communication & problem-solving skills
• Security, emergency response, airport operations knowledge
• Ability to work under pressure
• Proficiency in Microsoft Office
• Bilingualism (English & French) is an asset

Email: hr@flylondon.ca

Address: Human Resources, GLIAA, 10 Seabrook Way, London, ON N5V 3B6

Join us in creating a safe, welcoming airport experience!

Apply by August 18, 2026
Only selected candidates will be contacted.
No phone inquiries.

Pay: From $20.60 per hour

Benefits:

• Company pension
• Dental care
• Flexible schedule
• Life insurance
• On-site parking
• Vision care

Work Location: In person