Amenities Coordinator - Front Desk (Pt, Student Friendly)

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Rivervia is currently hiring an amenity coordinator for a condominium shared-amenities centre. We are looking for an individual who is self-motivated, detail-oriented, has great communication and time management skills to join our team.

Location: CityPlace, Toronto, Ontario
Hourly Rate: $17.60 per hour (payroll is issued monthly)
Shift: Several shifts available. Please answer your availability further down.

General duties and responsibilities:

• Greet and welcome residents and visitors in a friendly manner.
• Answer telephone calls, respond to emails, and address resident inquiries in person in a timely and courteous manner.
• Coordinate and manage reservations accurately in the booking system.
• Assist residents with inquiries regarding the amenities facility; proactively address concerns and escalate or redirect matters to the appropriate department when required.
• Perform daily water testing for the swimming pool and spa to ensure proper chemical balance and compliance with Ontario regulations.
• Conduct inspections before and after reservations to ensure amenities are clean, orderly, and well-maintained.
• Report major issues, incidents, or maintenance concerns promptly to the Supervising Manager and Property Manager.
• Perform light cleaning, tidying, and organization to maintain a clean and welcoming environment.
• Liaison between building management, security, 3rd party contractors, residents, and other staff members.
• Basic troubleshooting support for audio-visual and media equipment as needed.
• Monitor proper use of amenity facilities and ensure compliance with company procedures, condominium policies, and applicable Ontario regulations.
• Perform ad hoc duties as assigned.

Position requirements:

• Computer literate and knowledge of general office software such as Microsoft Office, Outlook, and calendar software is a must.
• Ability to troubleshoot basic issues with audio-visual and electronic media equipment.
• Excellent time management and attention to detail.
• Professional and effective communication skills to interact professionally with residents, management, contractors, and staff.
• Demonstrated sound judgment and ability to handle situations with maturity and discretion.
• Fluent in English. Additional languages are an asset.

Job Types: Part-time, Permanent

Pay: $17.60 per hour

Application question(s):

• Do you have reliable transportation?

If commuting by TTC, please note the subway opening schedule (6 am - 2am Monday through Saturday, and 8am-2am on Sundays).

• When is your earliest available start date?
• [Applicants who leave this question blank will not be considered for the position]

Please indicate which days and shifts you are available to be shifted for:
Weekdays
Weekend
6:00am - 2:30pm
8:30am - 4:00pm
2:30pm - 11:00pm
3:30pm - 11:00pm
All / Flexible

Education:

• Bachelor's Degree (preferred)

Experience:

• Customer service: 1 year (preferred)

Language:

• English (preferred)

Work Location: In person