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Job Description

About the Department/Team

This team supports critical operational and technology functions for the Transfer Agent, ensuring stable application performance, efficient data workflows, and high-quality service delivery. The group partners closely with business and technical stakeholders to maintain and improve systems that support core business processes. Collaboration, continuous improvement, and adherence to defined procedures are central to the team’s work.

About the Role

This role provides technical support for applications, data processes, and operational workflows supporting the Transfer Agent function. The position focuses on troubleshooting, analysis, and execution of defined procedures while contributing to process improvements and operational efficiency. Working under close to moderate supervision, the role supports multiple business functions and escalates complex issues as needed. Rotational on-call support is required, including weekends and public holidays.

Responsibilities of the Role

• Provide technical support and assistance to the Transfer Agent.

• Troubleshoot and support custom applications and third-party vendor software.

• Administer defined procedures, conduct basic analyses, and execute tasks within established guidelines.

• Support workflow, process changes, and redesign initiatives.

• Analyze client and stakeholder needs to identify issues and improvement opportunities.

• Collaborate with business functional roles and escalate complex issues to senior staff.

• Maintain clear, accurate written and verbal communication.

• Demonstrate organizational discipline, attention to detail, and adherence to Invesco competencies and values.

Requirements for the Role

• Bachelor’s degree in Computer Science or equivalent experience in a related technical field.

• Experience supporting applications, data processes, or operational systems in a structured environment.

• Foundational knowledge of SQL, SSIS, PowerShell, Power BI, PowerAutomate, and ServiceNow.

• Strong attention to detail with the ability to follow defined procedures accurately.

• Clear and effective written and verbal communication skills.

• Ability to work collaboratively within a team under close or moderate supervision.

• Demonstrated willingness to learn, accept feedback, and develop technical and professional skills.

The salary range for this position in Charlottetown is up to $60,000/year. The total compensation offered for this position includes salary and incentive pay and will vary based on skills, experience and location

Full Time / Part Time

Worker Type

Job Exempt (Yes / No)

Workplace Model

Pursuant to Invesco’s Workplace Policy, employees are expected to comply with the firm’s most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other’s growth and development.

What’s in it for you?

Our people are at the very core of our success and we strive to provide employees with a competitive total rewards package which includes:

• Hybrid working environment

• RRSP Contributions

• Health & Wellness Benefits

• Work flexibility Programs

• Parental Leave Benefits

• Study Support

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time.

Invesco is committed to fair and accessible employment practices. If selected for an interview, we will work with you to ensure that your interview is accessible and accommodation is provided. Please contact us at accessibility@invesco.ca or 1.800.874.6275 to let us know if you require accommodation for an interview due to a disability.