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IWK Health Centre

Analyst, Process & System Improvement, Ppas

Posted on Nov. 29, 2024

  • Full Time

Analyst, Process & System Improvement, Ppas

Company : IWK Health

Req ID: 189588
Department/Program: Process & System Improvement, Strategy and Improvement
Location: Halifax

Type of Employment: Temporary Hourly FT long-assignment (100% FTE) for 1 year x 1 position(s)


Start Date:
December 2024
Union Status: Non-union, Management/Non Union Bargaining Unit
Compensation: $33.1377 - $41.4223 /hour
Closing Date: December 05, 2024 (Applications are accepted until 23:59 Atlantic Time)


IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.


Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

The Process & System Improvement portfolio is a team of internal consultants who work collaboratively with other teams to lead and organize the design and implementation of complex Lean and continuous improvement initiatives. The IWK Process & System Improvement team is a highly motivated team involved in solving complex problems for IWK care areas and operations.


The Provincial Preschool Autism Service (PPAS) is a partnership between IWK Health (IWK), Nova Scotia Health (NSH), Hearing and Speech Nova Scotia (HSNS), and Autism Nova Scotia (Autism NS). The service will provide family-centred services to preschoolers across Nova Scotia who are suspected of or have a diagnosis of Autism. Working with the Planning & Improvement Consultant supporting PPAS, the Process & System Improvement Analyst in this Portfolio supports the planning, analysis, and execution of assigned transformation initiatives, supports the design and implementation of complex, high-risk, program-wide change initiatives, including change sustainment and improvement processes.


The scope of the work will include but not be limited to use of lean principles, change management principles, project coordination, database management, and data reporting. The projects assigned to this position will be identified by the PPAS Leadership team and as such a matrix reporting relationship will exist with the Manager, Process & System Improvement.

Hours of Work

Monday to Friday

Your Qualifications

  • Undergraduate degree in Health Services Administration, Health Information Management, Business Administration or Industrial Engineering required. An equivalent combination of undergraduate education, experience and other relevant qualifications may be considered.
  • Master’s degree, e.g. Health Services Administration, Business Administration or Industrial Engineering or a related field considered an asset
  • Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) certification (Issued by Project Management Institute) considered an asset
  • 1-2 years’ experience in an analytical role working with large volumes of complex information (coop experience will be considered) preferred
  • Lean, project, and change management expertise considered an asset
  • Comprehensive knowledge of program planning and strategic planning considered an asset
  • Strong knowledge of the health system considered an asset
  • Demonstrates a high level of technical expertise
  • Demonstrates a high level of decision making and problem-solving skills
  • Comprehensive knowledge of system/process re-design methodologies
  • Comprehensive knowledge of evaluation design and methodology
  • Experience and demonstrated expertise in data management, data analysis, and statistical manipulation
  • Knowledge and experience in assembling and analysing data from multiple operational and medical systems are strong assets
  • Knowledge of health care delivery systems in various hospital and community settings considered an asset
  • Understanding of the interrelationships of all health districts, departments, and services in program delivery
  • Demonstrates excellent word processing, spreadsheet, relational database, visual management software, project management software and simulation modelling software skills
  • Demonstrates excellent team building and management of group processes skills
  • Demonstrates excellent communication skills, both in written and verbal forms
  • Demonstrates excellent interpersonal skills
  • Demonstrates a high level of initiative, patience, prioritization, and organizational ability skills
  • Demonstrates commitment to the mission, vision, and values of the IWK Health Centre

Thank you for your interest in IWK Health.


Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.


This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.


An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.


I
f you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.


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