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Application Support Engineer

Posted on Feb. 21, 2026

Tralee, Ireland
0 - 0 USD (yearly)

Full Time

Application Support Engineer job opportunity

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

This is a hybrid role, requiring the successful candidate to attend our Tralee office.

Role Description

SMBC is seeking a Application Support Engineer who has a strong passion for Production Support and is interested in building a career at a fast growing and reputable Bank. The successful candidate will be joining a global team that supports the bank’s critical applications running on Linux, UNIX, and Windows operating systems, with an increasing focus on cloud-native platforms and API-driven architectures. They will be given opportunities to participate in provide support for a wide variety of FinTech applications and technologies, primarily in release and production environments.

This role will report to the Director of Production Support.

Role Objectives: Delivery

Provide support for a wide variety of FinTech applications and technologies, primarily in release and production environments.
Implement automation solutions, cloud-based monitoring, and preventative measures for repetitive tasks and issues.
Responsible for application configuration & deployment, issue resolution, and business user requests.
Excellent communication and organizational skills are expected.
Occasional weekend and on-call support will be required on a rotational basis.

Qualifications and Skills

Experience in a similar position OR recent graduate with a degree in Computer Science or related discipline.
Understanding of Linux operating systems and cloud environments (AWS, Azure, GCP).
Strong understanding of API technologies, including RESTful and GraphQL APIs.
Familiarity with Shared Services technologies and API gateways (e.g., Google Apigee).
Have strong verbal and written communication skills.
Ability to demonstrate a self-motivated and disciplined approach to learning and working.
Ability to work in a team environment and demonstrate leadership skills when needed.
Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.
3-5 years of experience highly desired.

Experience working with Google Apigee suite:

Drupal.
Nginx.
Apache Qpid, ZooKeeper, Cassandra.
PostgreSQL.
Experience with scripting languages such as Shell, Python, Perl, JavaScript, PowerShell.
Experience using automation tools or writing automation scripts.
Knowledge of containerization (Docker, Kubernetes) and CI/CD pipelines is a plus.

Some Tools/Technologies You Will Get to Work With:

Google Apigee Suite.
OneSpan RA/OAS.
Splunk.
EG.
IR360.
IBM RFT / Microsoft Playwright.

Additional Requirements

SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.

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