Applications Administrator

About the position

As Australia's first private University, Bond University based at Robina, Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.

• Support student systems and data administration across the University.
• Administer and configure student systems to support users effectively.
• Monitor, troubleshoot and improve system performance and processes.

Join Australia’s number one University for teaching*, and enjoy staff benefits including:

• Free staff car parking
• Salary packaging options for FBT and Non-FBT items#
• 17.5% of base salary leave loading
• Staff wellbeing program
• Free & Confidential Employee Assistance Program available for all staff
• Study assistance for staff and dependents#
• Corporate health and finance discounts
• Onsite Medical Centre and Counselling Services
• Onsite Sports Centre including gym, fitness classes and pool#

The Applications Administrator will act as a key support resource in the Student Systems and Data team. The team is responsible for the administration and updates to the student management system used by Bond University, the timetabling system, the student placement system, the student wellbeing systems, the student portal and reporting to Government on student data.

The Applications Administrator will be assigned to provide support in delivering dedicated software solutions to university stakeholders, enabling business improvement, data accuracy and effective system maintenance. This role requires collaboration across the university, including Student Business Services, Information Technology Services, the Student Success and Wellbeing team and the University’s faculties and academic units, to ensure optimal value is derived from core systems. The role is also responsible for system configuration, system health, and daily operational support including performance monitoring, data integration and reporting from the support systems.

The primary focus of the role is supporting the InPlace Student Placement Management System, and the suite of Symplicity products (Advocate, Access, UniHub & CSM) used by the Registrar’s portfolio and other designated student facing and support roles and organisational areas. However, support to other applications may be required as business needs arise across the Student Systems and Data team.

About the person

The ideal candidate will be able to demonstrate the following:

• Completion of a bachelor’s level qualification in Information Technology and/or relevant work experience.
• Extensive experience within a professional ICT environment covering planning, administering, maintaining, and supporting business applications and data security.
• High-level problem-solving skills, including the ability to proactively develop innovative solutions.
• Sound understanding of technical IT issues to enable discussions with internal and external technical specialists.
• Experience in managing third-party vendor suppliers and issue resolution.
• Strong technical writing skills with proven ability to maintain comprehensive written system documentation.
• Ability to monitor continuous data integrations and perform relevant data cleansing for raised exceptions.
• Demonstrated experience in defining and optimising business processes.
• Strong cross-functional relationship management skills, including excellent written and oral communication skills.

Salary details

The salary for this full-time position commences at $99,108 per annum plus 12% superannuation per annum.

Additional information

Position-related enquiries can be directed to Tanya Cook, tcook@bond.edu.au or 07 55951172.

Application and submission details

For further details regarding this appointment, please reference the Position Description and Selection Criteria.

Click and Create New Account to get started. You can:

• Upload your Resume – your account will be created automatically, or
• Manually enter your details to set up your account.

Please ensure your application includes:

• A current resume
• A cover letter addressing the Selection Criteria outlined in the Position Description above

For current Bond University staff, apply directly via People Connect, log in with staff credentials, from the Home dashboard select Careers, select the role and apply.

If you require any assistance with your application submission, please visit Applying for jobs at Bond.

Applications close: 11:59pm, Monday 16 November 2026

Applicants must have current work rights in Australia at the time of application. This status will be verified as part of the recruitment process.

Pre-employment checks: Appointment is subject to satisfactory pre-employment checks (including working rights verification, reference checks and a certified copy of your highest qualification). In line with the National Higher Education Code to Prevent and Respond to Gender-based Violence 2025, preferred candidates must complete a Gender-Based Violence (GBV) Declaration, and any offer of employment will be conditional upon the University’s review of the declaration. For more information, please visit our website via this link: Applying for Jobs at Bond

Conditions of employment are offered under a Bond Workplace Agreement (BWA).

Bond University is an equal opportunity employer, and we encourage our students and staff to respect individuality and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University.

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*Australian Financial Review’s Best Universities Ranking 2024