Aquatic Informatics - Sales Development Manager (Italy)

Aquatic Informatics (AQI), a water data management software company, based in Vancouver Canada is hiring for a Sales Development Manager in Italy.

POSITION SUMMARY:

The primary role of this position is to support the sales department in acquiring and growing AQI customers in Italy and Western EU for AQI’s software products. The Sales Development Manager (SDM) is responsible for understanding the use cases for AQI software products in municipal and industrial wastewater, drinking water and process water. This role serves as the primary person to share knowledge and understanding of all applications pertaining to the use of AQI software. The SDM will use development training and solution selling implementation and key account mentality via site visits with the sales teams.

The SDM role will establish and maintain excellent working relationships with the Hach sales team and serve as the liaison between the country sales team and AQI’s sales team.

As part of business support, the SDM will plan and assist in customer focused webinars and workshops as well as lunch and learns at customer premises.

ESSENTIAL FUNCTIONS:

• To provide process knowledge and support to the sales teams by accompanying sales engineers/consultants on customer visits with a view to providing the customer with expert advice on applications and solutions.
• The provision of site surveys and process appraisals to assess the suitability of AQI software for the application in hand.
• To have knowledge of software and engineering solutions in case the standard offering cannot work within the existing process.
• To handle contractual discussions and negotiations with end users and contractors and have a working knowledge of the different forms of contract used within the water industry.
• To assist the sales team with the preparation of offers and technical proposals, including implementation plans, detailed proposal specifications and structure and price when necessary.
• To provide customer training on applications via lunch and learns and workshops.
• To identify potential areas for new business by utilizing existing solutions and also target growth potential for process solution development.
• To engage in new product roll outs by training the sales team with regards to its usage and applications.
• To engage in regular training of the sales team with regards to applications and wastewater treatment processes in general.
• To prepare and deliver software and application related presentations at specified industry conferences, trade fairs and customer offices.
• To liaise with management to provide detailed forecasts and action plans for the growth of the business.
• To provide general process support to the sales team during trials of instruments on site.
• To establish and maintain relationships with key customers by making periodic visits, exploring specific needs and resolving problems.
• To collect and report market information on competitive activity, business opportunities, sales trends and results within the assigned geography.

QUALIFICATIONS/EXPERIENCE:

• Engineering, chemistry, process technology degree required.
• 5 – 8 years professional experience in consultative and/or solutions selling software solutions.
• Experience in using cross selling and spin selling approaches.
• Broad experience in project management, sales and marketing or business development.
• 5 years experience in water industry, preferably waste water.
• Must have a valid driver’s license and a good motor vehicle driving record.
• Must be willing and able to travel extensively in the territory and occasionally EU.
• The work environment for this position is both office and field; the SDM must maintain a home-office.
• Fluent in English and Italian.

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