Aquatics Coordinator, Programs

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The Canada Games Centre (CGC) is a vibrant multi-sport community and recreation centre in Halifax, Nova Scotia. We are a 176,000 sqft facility operated by a non-profit society committed to promoting physical literacy, fitness and wellness, and to supporting the needs of high performance sport & athlete development. The Centre runs sport and recreation programs, camps, fitness classes and so much more in an inclusive environment. Located in Mi’kma’ki, the ancestral and traditional lands of the Mi’kmaq people, the CGC acknowledges the Peace & Friendship Treaties signed in this Territory and recognizes that we are all Treaty People.

Together, we inspire healthy active living.

Please submit a cover letter and resume.

Position Summary

Reporting to the Manager Recreation & Program Services, the Aquatics Coordinator, Programs will provide support and leadership to the aquatics team through knowledge of aquatic risk management techniques, program knowledge, effective client relations, a comprehensive response to issues as they arise, and resource development to instructional and program services. In addition to a commitment to exceptional customer service and a positive customer experience, the Aquatics Coordinator, Programs must be highly organized, manage time effectively, and complete scheduling tasks in a timely and efficient manner.

Responsibilities

• Oversee the delivery and continuous improvement of aquatic programs and services, ensuring compliance with organizational, provincial, and national standards.
• Recruit, hire, train, coach, schedule, supervise, and evaluate aquatic staff, fostering a high-performing and customer-focused team.
• Manage program administration, including registration, scheduling, cancellations, payroll support, and instructor/lifeguard coverage as required.
• Support staff performance and accountability through ongoing training, performance management, and disciplinary processes in alignment with HR policies.
• Maintain and update aquatic policies, procedures, safety standards, records, and risk management practices.
• Coordinate aquatic bookings, equipment and supply inventory, and leadership program administration.
• Assist with annual budget planning and ensure programs meet revenue and service targets.
• Deliver exceptional customer service by responding to member and guest inquiries with professionalism and diplomacy.
• Support facility operations by acting as Person on Duty, contributing to special projects, and performing additional duties as assigned.

Qualifications

Required (to be maintained as a condition of employment)

• National Lifeguard & Airway Management - Pool Option (current within two years)
• Intermediate workplace First Aid (formerly SFA)
• Lifesaving Instructor (LSI)
• Swim for Life Instructor (SFL)
• Examiner
• Instructor Trainer or willing to obtain within 1st year
• National Lifeguard & First Aid Instructor or willing to obtain within 1st year
• 3-5 years’ work experience in a senior aquatic role preferred
• Experience in program development and implementation in a busy recreation environment.
• Experience in supervising, Mentoring & Coaching staff

Preferred

• WHMIS
• Swim Team Experience
• Lifesaving Society National Trainer
• Experience with Inclusion programming
• Experience with payroll

Competencies

• Service orientation
• Communication
• Customer service
• Problem solving
• Flexibility
• Initiative
• Relationship building
• Teamwork and cooperation
• Values diversity

Working Conditions

• Schedule varies based on operational requirements. Requirement to work flexible hours (early morning, day, evening, and weekends) including overtime and on call.
• Expanded hours will be required during peak times such as first week of programs, special events or when required by facility operations and demands
• Working environment includes physical, emotional, and mental demands on infrequent occasion
• Safe lifting, carrying, and rescue techniques (use of a rescue aid in the water and coordination of rescue with a second rescuer, when possible, are required by the employer)
• Exposure to loud noises and ability to concentrate in a busy environment

Notes

• Criminal Record & Child Abuse Registry checks will be required as part of the hiring process

What’s in it for you?

• Group benefits and RRSP plan
• Education allowance
• Free facility membership
• Free parking and proximity to Halifax Transit
• Amazing team environment
• Organization committed to extraordinary staff and customer experience

Compensation

Salary will be based on a range from $42,000 - $60,000 commensurate with education and level of experience.

We are a welcoming and supportive environment whose goal is to be a diverse workplace representative of the citizens we serve. Indigenous people, persons with disabilities, African Nova Scotians, racially visible persons, women in occupations where they are under-represented, and the LGBTQIA2S+ community are encouraged to self-identify on your application.

Pay: $42,000.00-$60,000.00 per year

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• RRSP match
• Vision care

Ability to commute/relocate:

• Halifax, NS: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you legally eligible to work in Canada?

Experience:

• senior aquatic : 3 years (preferred)

Work Location: In person