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Ar Caller

Posted on June 6, 2025

  • Full Time

Ar Caller

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We are looking for an experienced and detail-oriented AR Caller to join our healthcare revenue cycle team. The ideal candidate should have a strong background in eligibility and benefits verification, patient calling, and accounts receivable follow-up. This role requires working during US business hours (night shift) and demands excellent communication skills, both verbal and written, to interact effectively with insurance representatives and patients.

Key Responsibilities:

  • Perform eligibility and benefits verification with insurance companies before services are rendered.
  • Call patients to confirm insurance coverage, collect necessary details, and explain their financial responsibility.
  • Follow up with insurance companies on outstanding claims to ensure timely payment.
  • Document all actions taken and maintain accurate and up-to-date notes in the billing system.
  • Respond to payer requests and denials, and escalate unresolved claims when necessary.
  • Ensure HIPAA compliance and maintain patient confidentiality at all times.
  • Collaborate with internal teams to resolve billing and insurance issues.

Requirements:

  • Minimum 1–3 years of experience in AR calling, specifically with eligibility verification and patient interaction.
  • Strong understanding of US healthcare terminology, insurance policies, and billing processes.
  • Excellent English communication skills—both verbal and written.
  • Must be comfortable working night shifts aligned with US time zones.
  • Proficiency in medical billing software and MS Office tools.
  • Strong analytical, problem-solving, and time-management skills.

Preferred Qualifications:

  • Experience with EMR/EHR systems and healthcare RCM platforms.
  • Prior experience working with US-based healthcare providers or billing companies.

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

  • Work from home

Schedule:

  • Monday to Friday
  • Night shift
  • US shift

Experience:

  • working with night shift: 1 year (Required)

Work Location: Remote


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