Find Your Next Job
Assistance Coordinator
Posted on March 11, 2025
- Auckland City, New Zealand
- No Salary information.
- Full Time

Apply to 500+ LinkedIn Jobs Automatically
We are looking for an Assistance Coordinator to join our Auckland-based team.
Reporting to the New Zealand Regional Manager – International Assistance, the Assistance Coordinator will be responsible for providing a proactive, professional and timely response to requests for travel, medical and security assistance by delivering cost effective and customer focused solutions.
If you have clear decision making, negotiation and collaboration skills, you may be the person we are looking for, so please read on!
We are looking for candidates with good geographical knowledge and excellent written and verbal communication skills. In addition we would like to see:
- Positive and can-do approach to all tasks.
- The ability to work calmly under pressure.
- The ability to build positive relationships with their team, managers, clients and peers.
- The ability to be responsive and empathetic to the needs of others.
- The ability to communicate professionally, employing excellent listening skills.
- The ability to build relationships with clients quickly over the telephone and respond respectfully and positively to the client’s needs.
Previous experience working in an Assistance Coordinator or similar role, other modern language skills, and knowledge and experience of working within the travel insurance arena are an advantage but not a requirement.
About The Role
In this role you will be:
- Creating case files capturing all relevant information accurately and provide a synopsis of each situation.
- Providing advice to customers and assist them through any required claiming process, and
- Confirming eligibility of each claimant and ensure all data is captured accurately.
You will be working as part of a team and will find that the work is rewarding and varied.
The role we are recruiting for is a full time role- 40 hours per week / 80 hours per fortnight
In line with business requirements shifts of 10 hours are worked Monday to Sunday on a rostered basis between the hours of 08:00 to 22:00
Required Criteria
- Strong communication skills
- Good Geographical knowledge
- Team work
Desired Criteria
- Modern languages
- Experience in Travel and Medical Assistance
- Case Management experience
Skills Needed
Salary
$55,000.00 per year
Apply to 500+ LinkedIn Jobs Automatically
Share with Friends!
Similar Jobs
Croí Heart and Stroke Charity
Croí Physical Activity & Exercise Coordinator (Full-Time)
CROÍ PHYSICAL ACTIVITY & EXERCISE COORDINATOR (FULL-TIME)About CroíCroí is…
Full Time | Galway, Ireland
Apply 7 hours, 58 minutes ago
Eurobodalla Shire Council
Facilities Management Coordinator
About the role This is a permanent, full-time position within the Facilities team, based at the Mo…
Full Time | Moruya, Australia
Apply 8 hours, 3 minutes ago
Eurobodalla Shire Council
Procurement Coordinator
About the role Are you a procurement professional ready to take the lead in a dynamic and communit…
Full Time | Moruya, Australia
Apply 8 hours, 3 minutes ago
Buckle
Operations Manager (Part-Time)
Summary The Operations Manager is responsible for fulfilling our mission statement, “to crea…
Part Time | Southaven, United States of America
Apply 10 hours, 11 minutes ago
NORTHERN COLLEGE OF APPLIED ARTS AND TECHNOLOGY
Student Records Officer (25-42)
Support Staff Job Location Timmins Job Features Job Category Full-Time Competition # 25-42 Closing …
Full Time | Timmins, Canada
Apply 1 day, 8 hours ago
Rio Tinto
Waste Management Analyst
Waste Management Analyst Be part of a group that is safety driven and values inclusion This permane…
Full Time | Kitimat, Canada
Apply 1 day, 8 hours ago
Akron Children's
Specialty Pharmacy Medication Access Coordinator
$2,000 Sign-On Bonus (taxable) Available Bonus paid in full with first paycheck Full-time, 40 Hours…
Full Time | Akron, United States of America
Apply 2 days, 10 hours ago
Advanced Engineering Consultants
Project Coordinator
Advanced Engineering Consultants (AEC) is seeking a highly organized and motivated Project Coordina…
Full Time | Columbus, United States of America
Apply 2 days, 10 hours ago