Assistant Community Manager

Donaldson, a leader in multifamily property management, is dedicated to providing exceptional living experiences for our residents and rewarding careers for our employees. Donaldson manages a diverse portfolio of apartment communities, and takes pride in creating places that residents are proud to call home. We are seeking a full-time Assistant Community Manager for an residential apartment community located in Washington, DC (Frederick Douglass Apartments). The ideal candidate will have experience with Yardi software and be able to assist the Property Manager in all aspects of property management.

Responsibilities include:

• Providing excellent customer service

• Assisting in the day-to-day operations of the community

• Assist with leasing and move-in/move-out procedures

• Collecting/posting of rents

• Collection of delinquent rents

• Coordinate maintenance and repairs with vendors and contractors

• Respond to tenant inquiries and complaints in a timely and professional manner

• Preparation of suit lists

• Monthly close out

• Maintaining accurate records & files

• Marketing/ Outreach

• Assist with budget/ financial reporting

Qualifications/ Skills:

• Prior leasing/ sales experience

• Excellent communication and customer service skills

• Strong organizational and time management skills

• Ability to multitask and prioritize

• Professional appearance

• Attention to detail and accuracy

• Experience with Yardi software

• Ability to work weekends

• High school diploma or equivalent

• Ability to work independently and as part of a team

At Donaldson, our mission is to provide peace-of-mind in every interaction by being faithful to our values and creating successful partnerships. Our values of INTEGRITY * EXCELLENCE * COMMITMENT * ADAPTABILITY * INNOVATION * OWNERSHIP * COMPASSION * UNITY guide everything we do. We offer a competitive salary, excellent benefits package, 20% discount on housing, and more. As a team member you will have the opportunity to participate in:

• Medical/Dental/Vision Insurance

• Short Term/Long Term Disability

• Life Insurance/AD&D

• Supplemental Insurance

• Pet Discount Plans

• 401(k) Retirement

• Paid Time Off

• Membership in Access Perks

• Community Service Programs

Donaldson was recognized by GoodSeeker in 2021 as a Top 20 Values-Driven Employer in the Greater Washington Region. We are dedicated to providing an exceptional customer experience through a total team commitment to our Vision, Mission, and Values. Share these values with us? Join our team! https://www.donaldsonmgt.com/careers/open-positions/
Donaldson is an Equal Opportunity Employer.

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