Assistant Facilities Manager

Position Overview

The Assistant Facilities Manager supports the Facilities Manager in overseeing the maintenance, security, safety, and operational efficiency of multiple retail locations. This role involves coordinating maintenance activities, managing vendor relationships, monitoring building systems, and ensuring a positive customer and employee environment. The Assistant Facilities Manager plays a key role in supporting daily operations and implementing facilities initiatives in a fast-paced retail setting.

Key Responsibilities

• Assist in managing the day-to-day facilities operations of assigned retail stores, ensuring all locations are safe, clean, and fully functional.
• Coordinate with vendors and service providers for maintenance, cleaning, security, waste management, landscaping, and repairs.
• Conduct regular site inspections to identify and resolve maintenance needs, safety hazards, or compliance issues.
• Support preventive and corrective maintenance schedules for all building systems (HVAC, electrical, plumbing, fire and life safety).
• Track and report on facilities issues, work orders, and resolution status using facilities management software or ticketing systems.
• Assist with budget monitoring and invoice processing for facilities-related expenses.
• Support execution of minor fit-out, renovation, or repair projects under the supervision of the Facilities Manager.
• Oversee compliance with regulatory requirements and company policies for health, safety, and security.
• Assist in managing building access systems, alarms, and other security protocols.
• Provide logistical support for store openings, closings, and relocations as required.
• Respond to facilities-related emergencies or urgent requests, occasionally outside regular business hours.
• Maintain accurate records of maintenance activity, equipment manuals, and vendor contacts.
• Foster strong working relationships with store managers, staff, and external partners.

Qualifications

• Bachelor’s degree or equivalent experience in Facilities Management, Engineering, Building Services, or a related field preferred.
• 2+ years of experience in facilities management, retail operations, or a related field.
• Understanding of building maintenance, cleaning standards, and safety regulations.
• Strong organizational skills, attention to detail, and ability to multitask in a dynamic environment.
• Good communication and customer service skills.
• Proficiency in MS Office; experience with facilities management systems is an advantage.
• Ability to travel between store locations as required.
• Willingness to respond to emergency situations outside of normal business hours.
• Professional certifications (e.g., FMP, OSHA 30) are a plus.