Assistant Housekeeping Manager

Join our team!

Are you ready to take the next big step in your hospitality career? Four Seasons Hotel Toronto is currently looking for a talented and dynamic Housekeeping Assistant Manager who shares our passion for excellence and who infuses enthusiasm into everything they do!

About the role:

The Housekeeping Assistant Manager ensures our guest accommodation and all areas front and back of house are maintained in a spotless condition at all times. They assume a very "hands on" management of the day to day operation of the Housekeeping Department by establishing and controlling planned cleaning schedules, and working closely with the Front office to ensure that guest accommodations are ready in a timely manner to Four Seasons standards. They assist Supervisors with training and supervision of Housekeeping staff, and assume responsibility for the Department in the absence of the Director of Housekeeping.

What you will bring:

The person we seek will be a passionate and motivated leader, with excellent personal presentation and interpersonal skills. A demonstrated ability to lead a multicultural team is essential, as is solid business acumen and a passion for service. Strong training and supervisory skills are essential in this role. Previous experience working in a fast-paced Housekeeping department in a managerial role is required.

Preferred qualifications & skills:

• Two to three years of progressive managerial or supervisory experience in a luxury hotel with experience in Housekeeping
• Experience managing within a unionized work environment
• Strong organizational and communication skills
• The ability to multi-task on several assignments at once
• The ability to operate computer equipment and several other computer programs
• Computer proficiency, especially in Microsoft Word, Excel, and Outlook
• Previous experience with OPERA PMS and HotSOS
• Excellent written and verbal communication in English
• Additional language a definite asset for career growth
• Completion of Post Secondary Education in Hospitality or related field.

What we offer:

• Paid time off, including vacation days, management holiday days, and sick days
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
• Complimentary meal per shift in our employee dining room, OASIS
• Complimentary dry cleaning of business clothes
• Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training
• Robust extended flex benefit plan through Manulife, including medical, HCSA, dental, vision, life insurance, virtual health care, EAP, DPSP/RRSP/TFSAs
• Monthly Employee Recognition celebrations and Bi-Annual Employee Parties

... and more!

We look forward to receiving your application!

Successful candidates must possess legal work authorization in Canada.