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Assistant It Support Engineer

Posted on Jan. 22, 2025

  • Full Time

Assistant It Support Engineer

JOB PURPOSE

The role as Support Engineer functions as Level 1 and 2 Support for Applications, Hardware and related processes in the IT Department for group operations.

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to:

  • Provide 1st level IT technical support to end-users.
  • Assist end users to resolve 1st level requests related to hardware, software and network issues.
  • Assist project team in delivery of project tasks.
  • Ensure meeting users’ expectation by providing efficient and timely support.
  • Provide regular feedback, updates and recommendations for improvement to Manager.
  • Ensure compliance with Group and IT policies & procedures at all times.

Job Requirements

  • Minimum ITE or Diploma in Information Technology, Computer Science or equivalent.
  • Fresh graduates are welcome, training will be provided.
  • Possess basic knowledge of Hardware/Software and Operating Systems.
  • Positive work attitude, reliable and responsible personality.
  • Ability to communicate and work well within a team environment.
  • Singaporeans only

Job Types: Full-time, Permanent

Pay: $2,500.00 - $3,500.00 per month

Benefits:

  • Employee discount
  • Food provided
  • Free parking
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

Experience:

  • IT support: 1 year (Preferred)

Work Location: In person


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