Assistant Manager | Palmerstown House Pub

Assistant Manager
Palmerstown House Pub, Dublin

Palmerstown House Pub is seeking an experienced and motivated Assistant Manager to join our team in Dublin. This is an exciting opportunity for a hospitality professional who is passionate about delivering exceptional customer service, leading from the front, and supporting the smooth day-to-day running of a busy pub environment.

The successful candidate will play a key role in supporting senior management in all aspects of the business, helping to maintain high operational standards while creating a welcoming and enjoyable experience for customers. This role is ideal for someone with strong leadership skills, excellent attention to detail, and proven experience in a fast-paced hospitality setting.

The Ideal Candidate Will Have

• Previous experience in a supervisory or management role within a pub, bar, or hospitality environment (3 years)
• Strong leadership and team management skills
• A hands-on approach with the ability to work effectively in a busy service environment
• Excellent communication and interpersonal skills
• A strong understanding of customer service and operational excellence
• Experience in stock management, cash handling, and staff supervision
• Good knowledge of health and safety and licensed premises regulations
• Flexibility to work evenings, weekends, and busy trading periods
• A positive attitude, strong work ethic, and passion for hospitality

What We Offer

• The opportunity to join a well-established and busy Dublin venue
• A supportive and professional working environment
• Career progression opportunities for the right candidate
• Competitive salary, based on experience
• Flexible working arrangements where applicable

This is a great opportunity for an ambitious hospitality professional looking to take the next step in their management career within a dynamic and customer-focused pub setting.

About The Role

Key Responsibilities

• Support the General Manager in the daily operations of the pub
• Lead, motivate, and supervise front-of-house and bar staff
• Ensure consistently high standards of customer service are delivered at all times
• Oversee opening and closing procedures
• Assist with staff training, development, and performance management
• Manage staff rosters and support with shift planning where required
• Monitor stock levels, place orders, and assist with stock control procedures
• Ensure all health, safety, hygiene, and licensing regulations are fully adhered to
• Handle customer queries and complaints professionally and efficiently
• Support the delivery of sales targets, cost controls, and overall business performance
• Maintain high standards of presentation, cleanliness, and organisation throughout the venue

Required Criteria

Skills Needed

About The Company

The Louis Fitzgerald Group offers all of our customers a warming welcome, quality service, and superb accommodation. The Louis Fitzgerald Group is one of Ireland’s largest privately-owned hospitality groups. Oozing with Irish culture the group has over 22 pubs, restaurants, and hotels located in the heart of Dublin and its surrounds. This includes some of Ireland’s most famous landmark premises such as An Poitin Stil, a memorabilia pub, where you will find many of Ireland’s most prized artifacts. The multi-award-winning Stag’s Head, and Kehoes Pub, are a haven for locals and tourists. In short, we pride ourselves on our reputable name within the hospitality industry.

Company Culture

With over 19 pubs, restaurants and 3 hotels the Fitzgerald Group prides itself on its great reputation within the hospitality industry in offering all of our customers a warming welcome, quality service and superb accommodation. Our current vacancies can open a window of many opportunities within the group to the right candidate. All employees will be helped and encouraged to develop to their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency that will mark The Fitzgerald Group as a place to return to.

Company Benefits

Salary

Not disclosed