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Assistant Manager/Manager - Loyalty Product
Posted on March 15, 2025
- Downtown Core, Singapore
- 0 - 0 USD (yearly)
- Full Time

Overview:
Our loyalty program is a key driver of user engagement and long-term customer relationships. We are looking for an innovative Loyalty Product Assistant Manager/Manager to lead and elevate our loyalty initiatives, delivering impactful, user-centric experiences with a global reach. In this role, you will define and execute a strategic vision to enhance the value we provide through rewards, benefits, and incentives. Collaborating closely with cross-functional teams, you will design, develop, and scale loyalty solutions that align with business objectives while delighting and inspiring our customers.
Responsibilities:
- Develop and lead the strategic roadmap for our loyalty product, ensuring alignment with overall business objectives.
- Drive the full product lifecycle from concept to launch, collaborating with engineering, design, analytics, and marketing teams to ensure timely and successful delivery.
- Continuously gather user feedback and analyze program performance to inform feature enhancements and new product development.
- Stay ahead of market trends and competitive offerings to ensure our loyalty programs are innovative and deliver high value to users.
- Manage and optimize existing loyalty features while exploring new opportunities for growth and improvement.
- Work with regional marketing and sales team to tailor and customize program to fit regional markets.
Requirements:
- At least 5 years of product management experience, ideally with a focus on Loyalty/Rewards or Customer Engagement programs. Preferably from the finance or fintech industry.
- Strong track record of launching and iterating on consumer-facing products at scale.
- Data-oriented mindset with the ability to translate insights into actionable product strategies.
- Exceptional communication skills and the ability to work cross-functionally with diverse teams.
- Proven ability to balance customer needs with business goals in a fast-paced environment.
- Knowledge of fintech industries is an advantage; a passion for the future of loyalty in digital finance is key.
- A proactive, solutions-oriented attitude with a desire to innovate and improve the customer experience.
- Candidates who have experience managing team will be considered for a lead position.
Job Type: Full-time
Pay: From $6,000.00 per month
Benefits:
- Health insurance
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Experience:
- Customer Engagement: 5 years (Required)
- Performance Optimization: 5 years (Required)
- Retention Strategies: 5 years (Required)
Work Location: In person
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