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Assistant Operation Manager
Posted on March 15, 2025
- Singapore, Singapore
- 0 - 0 USD (yearly)
- Full Time
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Job Description
Job Description & Requirements
Responsibilities:
- Team Management and Task Completion: Oversee and ensure the timely completion of assigned tasks by the teams.
- Officer Deployment and Coverage: Monitor and ensure adequate deployment and coverage of all officers according to operational requirements.
- Report Submission: Review, vet, and submit reports to clients within established deadlines.
- Client Coordination for Special Assignments: Collaborate closely with clients to arrange and execute special assignments efficiently.
- Officer Audits: Conduct regular audits to assess the performance and compliance of officers with company standards.
- Recognition and Incentives: Issue commendation incentives and certificates to officers who demonstrate exemplary performance.
- Training and Development: Conduct refresher training sessions for officers as needed to maintain high standards of performance.
- Feedback and Complaint Resolution: Carry out preliminary investigations into feedback or complaints raised by members of the public (MOP) or client, and take appropriate action.
- Handover/Takeover (HOTO) Process: Perform HOTO for officers who have resigned or been terminated, ensuring a smooth transition.
- Spot Checks: Perform routine spot checks on officers to ensure adherence to operational protocols.
- Client Support: Assist clients with queries and provide timely responses to their concerns.
- Officer Support and Guidance: Advise and support officers with their queries, ensuring they have the necessary information and guidance to perform their duties effectively.
- Others: Required to attend to ad hoc on-site work as well as attend to ad hoc calls or texts, which may be outside office hours.
Job Requirement
NA
Job Overview
- Date PostedMarch 15, 2025
- LocationIslandwide
- Offered Salary:$3800 - $3800 / month
- Experience4
- QualificationDiploma
- Position LevelExecutive
- Number Of Vacancies2
WSH Experts Pte Ltd
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