Assistant Operations Manager - Dublin

GAC UK and Ireland employs over 300 experts across more than 20 physical offices covering all of the UK, Ireland and Gibraltar. We deliver a wide range of integrated shipping, logistics and marine services to the energy and shipping industries. We also serve specialised sectors like marine leisure, sports and events, automotive and aviation providing complex and time-critical logistics solutions. We apply the highest standard of customer services to everything we do and aim to be industry leaders within all our services.

We are currently looking for a Marine & Terminal Assistant Operations Manager to join our team at Dublin Port.

The Marine & Terminal Assistant Operations Manager will report directly to the Operations Manager and provide our Marine & Terminal Services (MATS) clients with first class service in the provision of Jetty & Terminal Operators, Surveying and Shipping Supervision functions. The aim is to ensure the smooth service to the vessels & terminals we serve in order that we do not delay a vessel.

Key Areas of Responsibility

• To assist the Operations Manager on a daily basis in all aspects of the role

• Assist with planning, and implementing new procedures and processes

• Involved in hiring, training and managing employees

• To ensure employees are provided with the necessary equipment to conduct tasks in a safe and efficient manner.

• To liaise with all stakeholders to reduce any delays to customers

• To ensure a high level of staff utilisation is achieved

• To track and monitor agreed contractual KPI’s with our customers

• To assist in the production of procedures and risk assessments which should be reviewed regularly and in line with company policy

• To perform audits and competency checks on staff to ensure compliance by the team as directed by the Ops Manager

• To store and maintain all training, QHSSE and procedural documents

• To lead by example and set the standards required by colleagues

• To take an active part in customer review meetings and ensure any KPI targets are met

The ideal candidate will have:

• IOSH Managing Safely Desirable however training will be provided

• Bachelor Degree qualified preferred or suitable marine qualifications (STCW, OOW, IFIA etc)

• Minimum 3 years experience in operations management and leadership role

• Shipping or Logistics background desirable but not essential

• Experience of working in the Oil and gas industry desirable

• Ability to handle and resolve workplace conflict effectively

• Strong people management skills

• Good computing skills including MS Office

• Full driving license, good communication and organizing skills

If you are interested, please email a copy of your CV and your availability. Please ensure you quote “GAC Dublin OPS” in your email.