Assistant Property Manager- Mixed Use Portfolio

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Overview
We are seeking a dedicated and detail-oriented Assistant Property Manager to join our team that enjoys a fast pace environment and a blend of desk time and being on properties. This role is essential in supporting the property management operations and ensuring a high level of service to our residents. The ideal candidate will have a strong background in property management, customer service, and administrative tasks, with knowledge of relevant regulations and software systems.

Job description

As an Assistant Manager for a mixed portfolio:

• Assist the Property Manager in day-to-day operations for a diverse portfolio, including HOAs, COAs, and commercial properties
• Provide a high level of customer service and care to residents, tenants, and board members, ensuring timely and professional communication
• Answer telephones promptly, assisting residents/tenants with questions, concerns, and service requests
• Input, process, and close work orders for landscaping, maintenance, housekeeping, and other service vendors
• Track and document resident/tenant issues to help identify recurring problems or service trends
• Maintain digital property files and documentation via SharePoint
• Attend Board meetings as needed and assist in the preparation of meeting materials
• Create and distribute resident/tenant communications such as notices, reminders, and announcements
• Post newsletters, updates, and notices using the property management software portal
• Maintain and update homeowner and tenant databases, mail instructions, rosters, and physical/digital files
• Assist in the review of leases and process new owner approval and interview packages
• Review receivables and aging reports; assist residents/tenants with account balance inquiries and work with them on collections
• Coordinate with the Community Association Manager to prepare and forward collection packages to legal counsel as necessary
• Conduct routine property inspections as directed, ensuring compliance with maintenance and safety standards
• Ensure all safety precautions and procedures are followed in accordance with company policy and local regulations
• Support in planning and executing community meetings, events, and vendor coordination
• Collaborate with vendors, maintenance teams, and contractors to ensure service levels meet expectations
• Perform additional administrative and operational duties as assigned by the Community Association Manager

Requirements:

• Previous experience in property management or in an administrative role preferred
• Knowledge of clerical procedures and office management systems
• Proficiency in using Microsoft Office and Outlook or similar software
• Strong organizational skills with the ability to multitask and prioritize tasks effectively
• Excellent communication skills, both verbal and written
• Customer service mindset with attention to detail and accuracy in work
• Ability to work independently as well as part of a team

We offer competitive compensation based on experience.

If you meet the above requirements and are interested in joining our team as an Assistant Property Manager, please submit your resume along with a cover letter detailing your relevant experience. We look forward to reviewing your application.

Job Type: Full-time, in person. Corporate office based in Boca Raton with expectation to drive personal vehicle (with mileage reimbursement) to locations ranging from Palm Beach County to Broward.

Benefits:

• 401(k)
• PAID Dental insurance
• PAID Health insurance
• Paid time off

Schedule:

• 8-hour shift
• Monday to Friday

Preferred skills:

• Customer service
• Microsoft office (SharePoint, Outlook, Excel, Word)
• Property Management Software – Yardi and Enumerate
• Canva
• DocuSign

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off

Work Location: In person