Assistant Restaurant Manager

ROCCO FORTE HOTELS

HOTEL DE RUSSIE

Rome

Hotel de Russie is located between the Spanish Steps and Piazza del Popolo. Everything that's great about Rome is within reach. Since its opening, aristocratic travellers, Russian royalty and renowned artists have all passed through our elegant lobby. With its Secret Garden, Hotel de Russie is a green oasis in the centre of the city and one of the trendiest hotels for well-travelled international guests.

ASSISTANT RESTAURANT MANAGER

Main purpose:
The Assistant Restaurant Manager supports the Restaurant Manager in overseeing the efficient running and profitability of the restaurant according to our standards and procedures.
Reports to: Restaurant Manager.

Main duties and responsibilities:

• Support to the Restaurant Manager in ensuring a tailor made culinary experience and satisfaction of Guests according to our standards and procedures;
• Ensure that restaurant team work according to our standards and procedures;
• Oversee the Restaurant service supporting the Maître when needed;
• Create and maintain a professional and personalised relationship with Guests, handling comments and complaints;
• Create and maintain a professional relationship with colleagues and other departments;
• Able and willing to motivate the team to obtain guest satisfaction;
• Support the Restaurant Manager in accomplishing restaurant human resources objectives by orienting, training, scheduling, coaching, counselling and disciplining employees and staff rotas;
• Support the Restaurant Manager in reaching restaurant financial goals, in drafting inventory, in controlling stock level and costs;
• Support the Restaurant Manager in organising events in the Hotel under the F&B Manager supervision (e.g. banquets, weddings).

We offer:

• Fixed-term contract according to C.C.N.L. Settore Turismo.
• Learning & development activities and career opportunities.
• Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".
• Staff celebrations.

Competencies required:

• Managing Team Performance: Sets high standards for oneself and Team Members, provides guidance, development and takes corrective action in order to achieve consistently high levels of service.
• Personal Effectiveness: Adapts interpersonal style and skills so that high quality results are achieved. Modifies behaviour to accommodate for certain individuals, situations and different tasks.
• Personal and team development: Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel.
• Business awareness: Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.
• Service excellence: Delivers service standards, which consistently exceed guest expectations.
• Technically skilled: Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the departmental SOPs.

Other requiements:

• Professional experience in a similar role in 5 stars hotels and/or well-known restaurants;
• English knowledge at Advanced level;
• Knowledge of F&B management software (e.g. Quadranet);
• Certificate as Professional Sommelier and/ or gastronomy studies preferred;
• Preferable evidence of self-development through specialized courses, conferences/workshops;
• Valid HACCP certification;
• Previous experience as trainer is a plus.

Workplace: Hotel De Russie, Via del Babuino 9, 00187 Roma.

Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196/03).

Contratto di lavoro: Tempo pieno, Tempo determinato

Benefit:

• Mensa aziendale

Disponibilità:

• Turni
• Weekend

Retribuzione supplementare:

• Quattordicesima
• Tredicesima