Assistant Shop Manager

Assistant Shop Manager

Permanent, Part-time (16 hours per week)

Wairau Park, Auckland

About the role – Kōrero mō te tūranga

In this role you will:

• Demonstrate excellent customer service.
• Promote/drive sales.
• Provide cash management and till management.
• Maintain shop presentation/displays.
• Maintain stock management/preparation and control as per training.
• Support our volunteers’ adherence to our Health, Safety and Wellbeing practice
• Schedule our delivery drivers for customer donation, collections and deliveries

Who are we looking for? – Mā‎ wai te mahi nei?

To be successful you will have:

• Experience in cash handling, cash management, and retail shop operations
• Excellent written and verbal communication skills
• Experience in a retail sales environment
• Scheduling experience is advantageous
• Experience working as or with volunteers
• Skills in dealing with customers
• Enthusiasm and commitment to work as a team member of Red Cross
• Self-motivation and a positive and friendly approach
• Reliability and work with integrity

About the New Zealand Red Cross

New Zealand Red Cross is a National Society member of the International Federation of Red Cross and Red Crescent Societies (IFRC), the world's largest humanitarian organisation. Our organisation has over 8,000 members and staff who contribute to the Red Cross’s mission of improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience. More information can be found at www.redcross.org.nz.

We are guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in New Zealand, the Pacific and around the world in times of need and support them in strengthening their resilience.

Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.

Why work with us?

• Be part of a team that shares your passion.
• Our organisation is made up of diverse and dedicated individuals.
• We value our employees as much as we value their work.

Diversity, inclusion and belonging

We strive to provide an environment where all staff and volunteers can thrive and have a sense of belonging- at a systemic, procedural, and individual level. We are committed to represent the communities we serve and to increase diversity throughout our people and leadership.

We know that a diverse and inclusive team helps us meet the needs of our clients and we welcome candidates from every ethnicity, national origin, gender identity, age and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. Both paid, volunteer and community experience shape the skills and knowledge you bring to your application, so please share this within your application.

Work that benefits you

Creating a flexible and healthy work environment for our teams is important to us. We offer a wide range of in person and virtual roles to suit different operational needs, for casual and / or short-term contracts to full-time, permanent positions. Our benefits differ based on contract type and job level.

Work / life balance

We want our team to flourish in their roles at work—and in the many other roles in their lives. Offering flexible virtual/hybrid work for some roles allows our staff to balance their personal and professional priorities. In addition to a competitive salary package we offer, career development, annual flu vaccination, discounts on Southern Cross health insurance, five weeks annual leave.

Here are some ways we encourage this:

Employee networks to support our colleagues from diverse backgrounds, Takatāpui and Rainbow Network, Rōpū Hāpai Māori

• Green Team – sustainability network bringing together diverse knowledge to strength the sustainability of New Zealand Red Cross and the people we serve.
• The option to explore flexible working that suits your needs and ours.
• Development opportunities in te reo Māori me ngā tikanga.

All applications MUST be submitted online which requires uploading the below details

• A recent copy of CV/Resume
• Cover Letter
• Passport
• Legal Right to Work In New Zealand

You must have the right to live and work in New Zealand to be considered for this job, Applications close at 05:00 pm on 03/12/2024

If you wish to discuss this opportunity or for further information, please contact Katherine Rutgers at katherine.rutgers@redcross.org.nz

Note: We reserve the right to close applications before the closing date, so please register your interest early.