Assistant Store Manager

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Revised as of April 26, 2018

Position Summary:

Oversee local purchasing and receiving operations and validate status for incoming shipments. Perform and validate inventory count records. Process customer sales, orders and special orders. Ensure safety and security of store and personnel. Maintain outstanding customer relations with base personnel.

Principal Duties and Responsibilities:

• Assist Manager with day-to-day operations.
• Process purchase order to ensure prompt delivery of customer orders.
• Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery
• Ensure retail store front is clean, neat and free from clutter; retail shelves are fully stocked and properly faced
• Monitor open back/special orders and ensure orders are filled in a timely manner; check delivery status and update as necessary
• Ensure compliance with Essentially The Same (ETS) requirements and ensure an ETS free inventory
• Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor
• Assist Manager with training requirements; ensure personnel are properly trained and understand the operations manual, employee handbook and their position
• Monitor inventory levels and counts to ensure inventory accuracy
• Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise
• Contributes to team effort by accomplishing related results as needed
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
• Any other duties as assigned by Store Manager

Supervisor Responsibilities: Yes

jOB Qualifications:

• Proficient in retail operations and management
• Have knowledge of general inventory principals
• Have excellent customer service and communication skills; strong leadership and team building skills
• Ability to properly train and coach personnel and delegate as necessary to ensure tasks are completed in a timely and accurate manner
• Be familiar with military and government organizations and acronyms and have an understanding of military supply and logistics and the AbilityOne program
• Individual must have excellent computer skills and proficient with Microsoft word and excel
• Minimum of 3 years retail sales experience, and be customer driven
• Degree in retail management preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Lift up to 50 lbs.
• Use pallet jacks and hand trucks
• Operate a forklift

Work Environment:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.

• Light to moderate noise levels
• Moderate to low light levels
• Hazardous material
• Seasonal Inclement weather

STLB is an Equal Opportunity/Affirmative Action employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected characteristic

Job Type: Full-time

Pay: $23.90 per hour

People with a criminal record are encouraged to apply

Work Location: In person