Assistant To The General Manager

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YellowSquare is looking for a Square Experiencer!

Have you mastered the art of hospitality? Are you a seasoned professional who moves effortlessly between the front desk and the bar? If you are looking for an international environment where your expertise truly makes a difference, you’ve found your match.

YellowSquare Milan is looking for a Square Experiencer (Mixité position). We aren’t just looking for energy; we are looking for expertise. You will be a cornerstone of the guest experience, expertly juggling roles between the Reception and the Bar based on the hostel's operational needs in the city of style.

Why join us:

• Leadership & Community: Join a passionate, international team where your experience is valued and your voice is heard.
• Professional Evolution: This role offers concrete opportunities for career advancement and professional development within our growing network.
• Dynamic Environment: Work in the heart of Milan in a community-driven workspace where professional standards meet creative freedom.

What you’ll be doing:

• Advanced Guest Management: Handling check-ins, check-outs, and complex guest requests with precision and expert problem-solving.
• Bar Excellence: Serving as a point of reference behind the bar, ensuring high standards in coffee and mixology while driving guest engagement.
• Experience Ambassadorship: Promoting hostel events and local culture to turn a standard stay into an unforgettable journey.
• Operational Synergy: Collaborating across departments to optimize workflows and maintain high operational standards.
• Mentorship: Using your experience to lead by example, helping junior team members maintain high energy and efficiency.

What we are looking for:

• Experience: 2/4 years of experience in similar roles (Reception, Bartending, or Barista).
• Multitasking & Focus: The ability to handle high-pressure situations and fast-paced shifts with a calm, professional attitude.
• Flexibility: Full availability for a shift-based schedule, including nights, weekends, and public holidays.
• Hospitality DNA: A genuine passion for people and excellence in customer service.
• Linguistic Skills: High proficiency in English and Italian (additional languages are a significant advantage).

What we offer:

• Contract: CCNL Turismo – 3rd/4th Level.
• Salary: Gross Annual Salary (RAL) of €23.7k to €26.3k.
• Initial Term: 6-month fixed-term contract (Full-time or Part-time) with a flexible Mon–Sun schedule and a view toward long-term stability.
• Extra Compensation: Additional pay for night shifts, Sundays, and public holidays.
• Benefits: Performance-based incentives (up to €1,200 gross per year), Referral program, and YellowCredits.
• Perks: Paid vacations, access to the Company Canteen, and employee discounts across all YellowSquare locations.

This role is designed for a hospitality pro who thrives in a fast-paced world and wants to lead the vibe in one of Milan's most iconic hostels. If you’re ready to bring your experience to the Square—we want to hear from you.

Apply today and join the YellowSquare Milan team!

Contratto di lavoro: Tempo pieno, Tempo determinato

Retribuzione: €23.700,00 - €26.300,00 all'anno

Domande di preselezione:

• How many years of experience do you have in a similar role?
• Are you open to work across both bar and reception shifts, including morning and night shifts, depending on operational needs?
• What’s the earliest date you’d be able to join our team?
• Do you currently have all the documents required to work in Italy (such as a valid passport /ID, visa if needed, Codice Fiscale?
• Are you currently based in Milan?
• Are you comfortable working full-time, including weekends, and holidays if required?
• Are you fluent in both English and Italian?

Sede di lavoro: Di persona