Associate - Ar Support Services

The key role is to support the business division by submitting invoices in various customer portals and also needs to handle customer queries by working with both internal & external customers on various Billing method set up’s & specialized Billing. To be a team player, going extra mile to resolve customer queries. Role involves working in coordination with many internal teams to work to resolve the billing related exceptions and issues and also work on the business projects that are key to business.

• Posting VWR invoices accurately on various customer and third party invoicing portals
• Handling the rejected electronic invoice transmissions by reprocessing and identifying the root cause of the failure.
• Assisting the Project leads in setting up new customers with VWR’s various billing services
• Liaising with Collections & Sales Team to resolve critical billing related issues
• Addressing queries from internal & external customers on time via phone & email
• Liaising with external service providers and third party business portals to resolve technical issues.
• Making appropriate changes in the ERP system as per the customer’s billing needs.
• Process auto/electronic billing
• Work closely with Accounts Receivable staff to provide up-to-date and accurate billing and payment information
• Monitor status of billing, i.e., what has been turned in for drafting and finalizing and be responsible for ensuring that assigned billing stakeholders turn billing in on a timely basis.
• Maintain and update special instructions related to billing stakeholder's needs in generating their bills
• Work on EDI rejection and retransmission of invoices and tracking of the same
• Maintain official client billing files and keep filing current
• Conducting audits of policy and compliance to standards, including liaison with internal and external auditors

Skills, knowledge & experience:

• Communicate well in English, both written and verbal
• Adequate Typing skills – minimum of 25 wpm with adequate accuracy
• Proficiency in Microsoft Office – MS Word and MS Excel and/or MS Access
• Positive attitude towards work, team, learning and taking up initiatives/tasks
• Administrative Writing Skills, Organization, Data Entry Skills, General Math Skills, Financial Software, Analyzing Information , Attention to Detail, Thoroughness
• Reporting Research Results, Verbal & Written Communication, Analytical Abilities, Multi Tasking and Time bound performance
• Flexibility to work in night shift and interact with North American customers

Preferable Experience :

• Bachelor’s degree in Accounting, Finance, Economics, or related degree from an accredited college/university
• Zero to Three years of experience in financial and data analysis, accounting, and/or disputes and litigation
• Strong computer skills with past experience in any ERP system, e.g., SAP preferable

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

3rd party non-solicitation policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation