Associate Director

Position Summary

Manage, develop, and oversee programmatic areas within the Division. Provide direction and guidance to staff within areas of responsibility regarding all associated mental and behavioral support functions. Manage programs and activities with assigned professional behavioral health staff, support staff and administrative support staff. Plans, assigns schedules, reviews and evaluates the work of staff to include Mobile Crisis Team Clinicians and Behavioral Health Responders, Street Outreach and VIP. Develops policies in accordance with Local, State, and/or Federal regulations; coordinates programs and assigned activities with other ACS division managers, departments and outside agencies. Provide highly responsible and complex administrative support to the Deputy Directors of The Community Safety Department.

Employment is contingent upon successful completion of a background investigation.

This is a safety sensitive position subject to random drug/alcohol testing.

Work under potentially abusive, hazardous or emergency conditions.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Minimum Education, Experience And Additional Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Bachelor's degree from an accredited college or university in business administration or public administration; and

Eight (8) years of managerial experience in public sector operations management; and

To include five (5) years of supervisory experience.

Managerial experience in Public Safety, Social work or medical field preferred.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within six (6) months from date of hire.
May work evening, night, weekend, holiday, and on-call shifts.

Preferred Knowledge

• Public Safety Field operations, including EMT and mental and behavioral health
• Principles and practices of program development and administration
• Principles, theories, and practices of community safety
• Principles and practices of policy development and implementation
• Principles of supervision, training and performance evaluation
• Principles and practices of grant programs and requirements
• Principles of supervision, training and performance evaluation
• Practices, services and operations of governmental public sector agency
• Principles and business letter writing and basic report preparation
• Methods and techniques of organizational development/training
• Principles and practices of employee management and development
• Modern office methods and equipment including computers
• Public safety dispatch operations, radio operation, and multidisciplinary emergency response
• Pertinent Federal, State, and local laws, codes and regulations

Preferred Skills & Abilities

• Plan, implement and direct administrative and field operational activities
• Plan, organize, direct and coordinate the work of lower-level staff
• Select, supervise, train and evaluate staff
• Identify and respond to sensitive personnel and organizational issues, concerns and needs
• Develop and administer division goals, objectives and procedures
• Facilitate group meetings and conduct training sessions
• Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals
• Operations, services and activities of social service and behavioral health programs
• Research, analyze and evaluate new service delivery methods and techniques
• Communicate clearly and concisely
• Perform the essential functions of the job with or without reasonable accommodation
• Establish and maintain effective working relationships with those contacted in the course of work