Associate Financial Representative

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Overall Function

The Associate Financial Representative (AFR) specializes in client service and supporting the financial representative as he/she focuses on building his/her practice and client relationships. An AFR also ensures the continuation of an efficient, effective and organized office. This individual is a liaison between the network office and home office as well as the financial representative and clients. Specific responsibilities may include but are not be limited to:

Support

• Handle case notes, process correspondence and maintain client case files.

• File new statements, account forms and other insurance/investment-related materials

• Maintain financial representative’s calendar and schedule follow-up appointments.

• Answer and direct telephone calls as appropriate

• Process client/prospect reservations for marketing events such as seminars and assist in the preparation of seminar materials and event mailings

• Maintain supplies of current insurance/ investment-related marketing materials

• Input data, print proposals and gather information at direction of financial representative in preparation for client/prospect meeting

• Create and generate proposals from specific information provided by representative or advisorCreate and generate proposals from specific information provided by representative or advisor

• Contact clients to set up follow-up meetings with representative

• Prepare/print letters of instruction for client signature

• Schedule birthday/age change appointments for representative

• Generate lead letters and implement marketing programs

• Request missing documents and account statements

Client Service Support | Non-Securities Products

• Participate with the support of employing financial representative in various activities of the sales cycle for non-securities products

• Develop and execute cross-selling plans for non-securities products

• Contact clients, prospects and centers of influence for appointments and referrals to generate interest in non-securities related products

• Actively participate in conservation of existing non-securities business

• Consult with clients on impact of changes to non-securities related products

Client Service Support | Variable Insurance/Annuity and Investments

• Gather information for registered representative’s meeting with clients/prospects (prospectuses, annual reports, Morningstar reports) and enter data into planning software (non-asset allocation components only)

• Prepare account summaries for variable and securities owners

• Provide account values and performance to clients at the direction of RR

Qualifications

• Health and Life licensed or gain licensing 90 days of employment

• Financial Service or Insurance industry experience preferred

• Associate Agent Contract required

• Experience in administrative support or customer service, preferably in the financial services and/or insurance industry

• Excellent oral and written communication skills

• Familiarity with Microsoft applications and data entry and information retrieval software

• Demonstrated organizational and time management skills and ability to multitask, set priorities and meet deadlines

• Strong attention to detail with the ability to work with a high degree of accuracy

• Ability to proactively identify what needs to be accomplished and take action as appropriate

• Has interest in learning on a continuous basis

• Ability to embrace change and work in a fast-paced environment

• Ability to work both independently and in a team

• Ability to maintain confidentiality

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Financial planning services
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Compensation Package:

• Bonus opportunities

Work Location: In person